Skin Rocks

Every time I click on an article, in any of the categories, the wheel spins and no content appears. Despite multiple app removals and downloads, the problem persists. I acces the app on an iPad.

This app is so so so helpful. Some pages are broken and I wasn’t sure where to put that feedback. Milia page needs a fix as it’s not go the information updated

I’ve had this app since it was released and use it whenever I’m looking for something new. I trust Caroline’s advice and recommendations implicitly. However, since upgrading to the new app, I find it glitchy. I can’t tap and open some products I want to read about which is frustrating. When I add more filters to look at products with a particular ingredient, eg peptides, add my profile and Caroline’s approved products, the app says there are 39 products to view but when I click on it, no products appear. I understand apps are always being updated so wanted to mention this. I’d also like to have a filter for types of products, eg cleansers with a filter for fragranced/fragrance free and filter balms, oils, creams etc I still love the app overall for information I can read and products I would never think to look at or purchase

Beautifully designed app that explains skincare clearly and comprehensively. The explanations of ingredients are its strong point- very transparent, balanced and explained simply without sacrificing detail. The product reviews are fairly unremarkable, and the Skin Rocks products are hailed above all else (unsurprisingly), but the feature where you can save and review the products you own is a nice touch. I sincerely wish there was an option to download articles for offline viewing.

The app is really helpful and I especially loved it when it was showing my skin match on different products I was searching. I don’t know if they’ve removed it as an option or it’s a bug. Tried to delete the app and reinstall it but still the same 🙁

I get this app out every time I’m stood in boots/space NK etc but I’d really love the section where you add your purchased products to put them in order of when to use and I’d like to be able to add an item I’m considering and be told if it’s the same as something I’m already using - Or if I shouldn’t use it alongside something I already am. For example today I have bought the Kate Somerville dermalquench with retinol but I already use Skin & Me and I don’t understand if they are the same thing? Or ok to use together? At the moment that section just feels like a Pinterest board. I also relied on the % marker for suitability but that seems to have disappeared. Love Caroline though and trust her 100% - I understand apps are always improved upon so hopefully these things are in the future.

I love Caroline but the app is unusable. You can’t save favourite products, you can’t filter products to find what is best for you, it just comes up with 0% matches. Really disappointing and the team really need to look into making changes urgently

Now asking me to login and when selecting my google profile there is nothing stored under “me” - stuck in a loop entering first name and surname, no profile. Tried killing and restarting but still same, what’s happened?

I overall like the app, but I want to be able to filter out products by that Caroline and then skin rocks team actually recommend (the ticks), otherwise there’s no quality control as far as I can see

Caroline Hirons is great and I love where she’s going here. However the QA of the app was very poor as the app is full of bugs. First I couldn’t create an account - was stuck in a loop where it would give me an error about ticking T&Cs but once T&Cs were ticked it didn’t allow me to progress to create account with email. When I finally got in with a long winded workaround, the app lacked proper onboarding (this admittedly not a bug). Another bug was that all the products I hearted didn’t end up showing up in neither of the two lists… Also (not a bug) but would be nice to filter sunscreens by mineral vs chemical.