Skip

I ordered 2 coffees from a cafe that turned out to be closed on Boxing Day and so I couldn’t pick them up. I used one of my free coffees earned from the loyalty I accumulated with this cafe on the skip app. The order was cancelled but the free coffee I had accumulated has not been restored. Have sent numerous emails to the support inbox over the last 5 days but no response. Maybe there is an issue with the app that they can’t do this and are just ignoring me. If this is the case I won’t be using this app again.

Instead of being quick and easy pre-purchasing a coffee via Skip has become tedious and annoying. Streamline the process and I’ll use it again.

Order is not getting placed. App support (Help icon) is useless.

Just spent 10 minutes trying to place an order. Quicker to walk to the cafe and do it person !

Love love love ordering my coffee ahead on the train and then swinging by the cafe to grab it quickly. VIP experience.

Save time every morning on the way to work

Saves a lot of time in the morning

Awesome app that’s saves me 5 mins every morning for my coffee

App goes to an unresponsive white screen immediately following my attempt to pay.

Good luck getting your money back. I did not approve the amount I was charged and customer service takes no ownership of their app