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On the new skybell app it kicks you back to the phone home screen whenever you click on it. Have deleted app and reinstalled - still the same. What is the sense of have a camera doorbell if you cannot access live video

This app is trash and so is the support. I’m switching as soon as I get time.

So frustrating!

Used to work fine but thru the years gets worse and worse. The app is terrible, no updates, no good connection, delays on the “in live” etc etc. I’m going to request to change the devices with ATT which is my home security provider for a better ones. Possibly Google since they’re affiliated.

New app appears not to be working to show who is at the door. Our dog barks so we know someone is here. Need help so camera is fully working

It’s hit or miss if I EVER see any data from my app. Very frustrating. This is probably the cheapest and most ineffective door camera I’ve ever seen. I am for sure going with another option. I’ve had it for 5 years so it’s not like I haven’t tried or given it a chance

If I could give negative stars I would. These cameras are terrible quality, they rarely ever connect when you try to view them, and if they miraculously do manage to show you anything, it’s a terrible quality that freezes up after a few seconds. The new app keeps popping up every time I open this one. However, it refuses to connect my cameras to it for some reason. I will be switching away from SkyBell as soon as I can. They truly are garbage.

It was a really good doorbell camera up until motion sensors weren’t picking up anything , you can literally be right in front of the camera and they won’t go off! So disappointing save your money and time , get a better doorbell camera (RING)

I have several different video doorbells and frankly this one is not worth it. Plus your forced to do a monthly charge for video storage. Other have as cards in them other have a bridge and a storage unit that plugs in the house . You can access those any time any where. This app doesn’t show me the latest movement. It shows me hours ago. It takes for ever to log in. When the door bell is pushed it takes minutes to connect with the person at the door! What a waste of time. It need to be instant! Yes I’m In my house yes in the same Network and yes full strong 300 WiFi!!! It’s o ly the fault of the skybell. Slow! Costly and antique.

Does not connect. No support either.