SkyMD 24/7 Telehealth

My local dermatologist couldn’t get my son in for weeks. Found this option and it’s a life changer! Filled out a questionnaire and sent in photos - had a diagnosis and a prescription within 24 hours! I recently used the service for myself as well. Can’t recommend SkyMD highly enough! They were not in network with my insurance but I used my HSA. It was well worth it.

Fiona Rahbar and her staff are wonderful. I have struggled with painful, persistent cystic acne for 20 years now and have tried every possible medication, topical, etc with no fix. I started using SkyMD about 6 months ago and have had a dramatic decrease in my cystic acne. I have an appointment monthly where Fiona evaluates every part of me through telehealth and then sends a prescription in. I feel like I get a more thorough evaluation here than I would in a medical office. When my appointment day comes, I am able to answer the medical questions and submit pictures as I am available through the day; there is no set appointment time that I have to take off work to attend. She and her staff answer my questions and address my concerns throughout the month, well after my appointment has concluded. They are all very kind and professional. I am thankful for this service and am finally hopeful that I will be free from acne very soon!

I have found this to be the best telehealth app out there. Dr. Peppercorn takes his time and listens with patience and understanding. Please don’t change the app!:) it allows for great communication between patients and doctors. Easy to use and pleasant platform.

Used app for a melasma flare up after a Florida trip. Service was EXCELLENT!! It was so quick and easy, but very thorough. They also accepted my insurance. I originally submitted photos with my issue and Dr. Smolinski contacted me with follow up questions and requested before photos for reference and to thoroughly review. Once diagnosed, a treatment plan was offered with options that would help and be cost effective.

The app does not work on my iPhone 14 Pro Max, nor will operate on my MacBook Air.

SkyMD prompts you to enter your insurance information to see if your visit with their provider is covered by your insurance. I did this and was told by their team that my visit would not be covered - instead, I opted to pay for the visit out of pocket ($99). I’ve just received mail from my insurance detailing a $300 charge that I must pay, none of which they will cover. It seems that SkyMD billed my insurance knowing that they would not be able to cover it, and after I had elected to pay the $99 out of pocket as they required in their app. From looking at other reviews this doesn’t seem to be a standalone issue! I’d definitely keep in mind SkyMD’s history of this predatory practice before using their service and would recommend making sure that you’re either covered by your insurance or don’t enter your insurance information whatsoever.

I had atopic dermatitis. Dr Peppercorn reviewed my pics and was fast and accurate and very descriptive. Hands have healed up as he described in the right timeline. Highly recommend

My experience with Dr. Peppercorn and his team has been delightful. They are informative and responsive, even on the weekends, and I would highly recommend SkyMD to anyone.

Waiting for a dermatology referral was not something I could do. I had the worst perioral dermatitis flare I’ve ever experienced, and Dr. Beckford was able to evaluate my concerns, give a treatment plan, and answer my questions all within a couple hours. Not to mention this was totally affordable for an out of pocket urgent expense. I highly recommend this app. Dr. Beckford has a ton of great experience and she knew exactly how to treat my issue. I can say I’m completely healed now and if I need any dermatology help in the future- I’ll be back to use SkyMD.

They will advertise it’s like 70$ and then you’ll get charged $350 a month later.