Sleepio

Awful app just doesn’t work. Won’t let you create a password or log on. Was recommended by a mental health practitioner and signed up via nhs log in etc but is impossible to get into the app and no one will help. Ridiculously poor. Would recommend sleep cycle though. That’s good, as are the support teams. These people are not. Also really interesting looking at these to see how far downhill the app has gone in the last year.

I spent over an hour today with my GO explaining my long term sleep disorder with the hope she could refer me to a sleep clinic - ‘Sorry not eligible but what we can recommend are some self referral self help option’ - Sleepio being the primary option available - Thanks Dr I’ll do that then only to find when I try to register I am not in an area covered (E1W). I am incensed that a GP would recommend something that they have not reviewed availability within their practice area

The app sounds great but I can’t access it because of where I live in the country and there doesn’t even seem to be a way to pay for it. I think it’d be great to introduce a paid version for those in areas where it’s not accessible, and make it clearer in the app store description it isn’t available for all.

I’ve been struggling with sleep issues for many years now. My doctor told me that this app was one of the best to help with my issues. I was super excited to get started. I’ve downloaded the app to then find that the area that I live in isn’t included. I couldn’t find anything that stated this could be an issue. I’ve added myself to your waiting list but don’t know how long I will be waiting. It’s such a shame.

Watching videos on the app is borderline rage inducing, you cannot rewind, you cannot fast forward and you cannot restart so if you miss something that appears fleetingly on the screen such as the recap page you have to watch the entire video to the end and then rewatch everything prior to the point to see one page of information. I also don’t understand how it evaluates how well you are achieving your sleep goals? For the first 2 weeks nothing about my sleep patterns changed but the app kept telling me I had achieved the goal of having a more structured sleep pattern. Finally I have watched 2 videos so far and am trying to watch the third but the constant mentions of things I have been told before which have not previously been mentioned is also making me want to delete the app and give up. Needs a lot of work!

Not made clear before downloading that this is only available in certain areas- surprisingly not in mine so wasted my time downloading it. A shame as it looks like a great app.

I was referred to this app by my gp to help with my insomnia however when trying to sign up my postcode is not supported so i couldnt even make an account even though i was told i could use this app to help me. My doctors office is in pretty much the same area as me so i believe my gp is also under the impression that i should be able fo access and is actively referring this app to other patients who cannot access it. It’s unfortunate that i live in such a highly populated area but it is still not covered.

Really disappointed as I was really hoping this would help me as I’ve heard good things. I downloaded the ap only to find when I went to register it wasn’t available in my area. I registered my interest to be notified when it is, but who knows how long that will take.

I used to have a Sleepio account before they switched over to the Big Health platform, but it expired. I am now having problems making a new account because I still have my email address linked to my old account, so now I seem to be going round in circles. I looked to see if I am eligible for the sessions in my area but I am not. It’s a bit of a let down.

I decided to do this app before recommending it to clients. I’m not a fan of self help apps but this one is different. It’s educational, interactive, and most of all it works. I thought I was an expert on sleep hygiene but it appears not. I’ve learned lots of new techniques and this app is really improving my sleep. You have to put some work into completing diaries and sessions but you have to put effort into anything worth while. This is the only app I recommend and I recommend it highly.