SMART HJC BT

Bought this helmet and HJC “Smart” headset a couple years ago. Worked fine at first then this riding season I go to use it and it won’t pair with my phone. I downloaded the Sena device manager on my pc and tried to do a firmware update but the device manager won’t recognize my device. $500 helmet and $300 headset are now useless. I’ll never buy another Sena device ever again. So frustrated, there’s no support online only info I can find is on Reddit and after and hour of trying it’s still useless. If I could give negative stats I would.

Ok all heres how to get it to go alot of trial and error but i got it Hold center button 12 seconds goes into configuration menu Volume down button until you here the media selective pairing then go to your bluetooth and it will show select that and it will pair for pandora and such others … now lets get you to pair to your phone again configuration menu …. Now volume down button until phone selective pairing option again go to bluetooth and select your device smarthjcbt or sena both the same. And it will pair your phone. Hope this helps everyone out because support wasnt helpful

i open the app, my headset is connected to my phone, and the app just loads. a spinning circle forever.

I am enjoying this new updated app a lot better. Much more user friendly and very clean. It really lets me customize the Bluetooth unit without having to do it on the actual unit.

I’ve done the firmware updates and it still won’t connect. What’s going on?

Looking for the 10b smart app .. Nothing available Shame on you

It would be great if you made an app for Apple Watch that way I could leave my giant phone at home. Please please please someone write code for this. I would pay for it.

why only the 20B.... bruh