Smart Square Go

Literally won’t let me sign in and nobody is able to help me

Why does the app and website always kick out my password? It won’t accept it and it won’t let me change it on the website. Keeps telling me it’s invalid. You can’t even change it on the app! Very frustrating to say the least. This has happened 3 times now. I have to call a specialist at work and they have to reset it for me. Why is this happening? I’m supposed to enter my requested schedule for an upcoming schedule and I can’t get in again.

I can’t see all my normal tabs. This version only allows me to see basic schedules. I can’t do any adjustments for my team on it.

Ever since I have downloaded the app I have stopped receiving notifications via text only email. I have double checked my settings and they are set up the same as previously when I would use the website. This is a problem for me because I almost missed the window to self schedule because I was reliant on the notifications to alert me when the schedule was open. Also, I travel between multiple hospitals and do not know where I am going until updated in the schedule. I turned on notifications for “deployable shift confirmation “ and do not get a notification once my site has been updated. If this could be fixed it would really make my nights go smoother knowing exactly where I’m going when updated in Smart Sqaure.

Very difficult to read as the colors are very similar without much contrast.

Doesn’t save username or pass word. Unable to view full schedule just one day at a time schedule.

Wish I could use Face ID instead of having to always log in. It’s hard to see the tiny dots for the shifts I’m working. Instead of using dots maybe highlight the square to make it easier to see.

Love the new app. Only frustration is how the calendar subscription function doesn’t show shifts with as much detail as the export function did. For example, in the export it would show what role you were assigned to and location, but now it only says the location as the name of the event- and not the role assigned. Which makes it unusable for me

I love using smart square for work it is super easy from a user standpoint when viewing your shifts and trying to figure out when you’re working. However, I just downloaded the app cause it was just created or published and I am sad to see the calendar view does not have the scheduled hours you work in the calendar days on when you click on that day does is show you what you work. No I am a very visual person and I absolutely loved how the online app showed you the shift you were working on the calendar, it makes it sooooo easy. Please smart square app creators, make the view of the calendar able to edit. Thanks!