SmartTask Engage

An employee scheduling and workforce management solution.
SmartTask Engage helps ensure workforce compliance by comparing planned activities to time and attendance captured via NFC tag scans or IVR telephone calls, providing real-time management information and even initiating management escalation if a scheduled event is missed.
SmartTask customers benefit from a significant reduction in administrative time and costs – with greater operational control, performance and higher quality service delivery.
SmartTask Engage is typically used in the following workforces:-
• Security Guard Tours/Patrols
• Mobile Patrols/ Alarm Response
• Event Management
• Cleaning Services
• Facilities Management
With 20+ years experience, SmartTask has a strong track record of creating leading edge, UK developed, supported and focused, mobile workforce solutions.
SmartTask, is an industry-leading employee scheduling and workforce management solution designed as a result of feedback from hundreds of UK businesses.
SmartTask helps organisations to radically improve the customer experience and win more business. https://www.smarttask.co.uk/
SmartTask is highly scalable and suitable for use by owner-manager companies and organisations with 1000s of employees providing commercial and domestic services.
• UK Developed, Maintained, Supported And Focused
• Automated Rostering And Scheduling
• Time & Proof Of Attendance
• Check Calls, Shift Reminders & Alerts
• Lone Worker Monitoring
• Mobile Patrols, Alarm Response, Key Holding
• Static Patrols, Checkpoint Scanning
• Events Management
• GPS Ringfencing
• Holidays & Sickness Management
• Electronic Site Logs
• Flexible Electronic Forms
• Timesheet Signoff Management
• Payroll & Invoice Integrations
• Onboarding / Vetting
• Real-Time Employee Monitoring
• Customer Portal
• Fully Integrated Modules
• Automate scheduling, shifts and rosters – send to staff mobile devices.
• Proof of attendance - Capture attendance, clocking in/out details.
• Receive alerts for no shows and reschedule accordingly.
• Duty of Care/Lone Worker – meet requirements with check calls, and alerts for missed calls.
• Holiday management - employees can view and request holiday via the app, which managers can authorise. No paper forms.
• Payroll integration - hours worked transferred seamlessly to payroll, for fast accurate calculation.
• Pay-as-you-Go - for managing occasional and seasonal workers.
• Electronic Timesheets - populate invoices, significantly reducing queries.
• Onboarding & Vetting/Screening - ensuring all regulatory and security requirements are met.
• SmartTask app - provides details of shifts, runsheets and alarm responses, locks/unlocks and site visits with all the information needed to complete each job.
• BS7984-3 2020 - certified keyholding services and SIA audits.
• SmartForms – replacing manual, paper-based processes, tailorable for any requirement.
• Events Security – specialist capabilities for managing seasonal/temporary workers, zones and locations.
• Customer Portal – direct access to details of services provided.
• Dashboards & location data - real-time visibility, enabling a fast response in any situation.
• Reporting & Insights - deep insights to enable smart business decisions.
The company has ISO27001 accreditation and is a Certified Carbon Neutral business and is based in Buckinghamshire UK.
SmartTask manages deployments across the UK and beyond and is responsible for millions of transactions each month.