Sound On Sound UK

Why does the app always go to the home page every time you open it, and not remember where you were on last viewing. Even if you switch out and back for a minute it reloads the page, so if you were half way through an article it scrolls back to the top. Also, why does it always take such a long time on opening while “loading content”? What is it loading? The content is world class but the app is one of the most useless examples for reading content. Imagine the kindle app never remembering where you were in a book and having to remember yourself were you were the last time you were using it. Updated app November 2023 even worse. Now every time I reopen it it takes 20 -30 to load and takes me back to the summary of available editions and when I click on a purchased edition it goes to the buy option and I have to restore previous purchases. Unbelievable that we wait 2 years for an update and it is even worse.

I have been subscribing to and reading SOS for ever. I am getting to the point now, where I just can’t bear the experience I am having with the app. This is a music technology magazine and as a technology magazine, surely the SOS app should be stellar, like your competitors!

I just downloaded the app today for the first time. I hadn't even realized you could read the magazine in the app instead of the clunky pdfs. It's all good but I noticed that whenever I minimize the SOS app to do something else, when I open it back up it takes me all the way back to the home menu, even though I was in the middle of a text. So now I have to figure out which text I was reading, find it in the list, find the spot in the text where I stopped.... Very inconvenient. I'm not sure if it's the app or my phone but if it's the former, it would be nice to get that fixed.

The content is the best there is with amazing in depth reviews and tutorials (please write about Bitwig tips) but the app itself is so slow and buggy. Loading takes forever, pages sometimes not loading but have to quit or return home and reload and app looses where it was when iPad goes into sleep.

As per the title - really miss this feature, otherwise the app is good.

Bought the digital sub from the SOS site and every time I try to log in to the app I get ‘response is not a JSON string’. I have tried different password styles, ie no weird characters etc. and still get the same error message. I have contacted the support, nothing back so far. I hope this will be sorted out as I subscribed so I could download the .pdf but as they are giving the mag free at the moment there is no .pdf download for subscribers on the site. No stars I’m afraid. 0

Totally unable to log in using SOS account credentials. Fortunately I purchased the digital subscription directly from the website and so can access online & PDF versions, disappointed the app is unusable and don’t think it should be advertised as part of the subscription package if it clearly doesn’t work.

I’ve just subscribed, I open the App Store and download the SOS app, enter my login info: “response is not a JSON string” .....so nothing, simply not working. What a waste of £30 and my time so far

The best magazine, but sadly the worst app. Continually crashes if I can get it to load at all. Far too frustrating. Reinstalled - tried everything. Giving up. Don’t waste your time

Basically, I suspect a modal pop up that says, “response is not a JSON string” then I login is a good thing. New subscriber and slightly disappointed at the process so far.