Spectranet Selfcare APP

Please can you guys update your app!!!! It’s slow and useless

One question: How can your app be unable to load on your own network? Just a blank white screen that stares back at me in perpetuity and with no form of feedback whatsoever. For a brand this big, this app is appalling and shameful to say the very least.

App hardly work, server problem most times and App stays on blank white screen when opened most times. The android version is quite better. Work on your app please. The worst part is that spectranet doesn’t care about the reviews. Not just one single comment from the app developer and Apple has even refused to remove it from the store.

A white screen will just show till eternity. Difficult to check data balance or to even renew the subscription. Something should be done quickly.

Most useless app on the App Store. So I can’t pay for my internet without calling customer care. That useless. Not is really more useless

DO NOT DOWNLOAD! Terrible terrible terrible application, the UI is poor, nothing works now. There was really no point creating a whole new app when the other one wasn’t broken at all.

Whoever design and wrote the program of the app needs to be examined! … I have never seen an app so poorly designed. How do you open an app and it just show white screen without any interaction or menu to access it?! My goodness Spectranet is now completely useless!!!

Even the internet can’t load the app so bad for app was so good but this you have to delete the app everytime and reload it

I should have believed the poor ratings, Im anew user, just subscribed last month, I made a bank payment to renew my service since yesterday and they are yet to confirm my payment, infact there’s nobody to confirm payment unless of course at a suitable time, everytime I call(over 6 times) they tel me they’ll forward my details to account department, no confirmation that yes I’ve seen your payment or no I haven’t seen your payment and it’s been over 24hrs already. I truly regret patronizing this business, I should have believed the reviews. Never spending my dime on sprectanet again.

The app is basically unusable. When I could login, I couldn’t perform basic tasks like checking my available balance. I got locked out because I forgot my password and all the links to remedy that on the login screen just click back at me when I click them. It’s really frustrating. What’s more annoying is, people have been complaining for ages, but nothing seems to have changed. Fix up, guys. It’s not rocket science building an app like this.