Booking disappeared
Used the app for the first time last Monday as my usual firm have been awful. Used the app to book my taxi at 7am, got a ‘don’t worry we have your booking’ but then disappeared. 4 times I tried to book via the app and every time my booking disappeared. I needed to get to work and begrudgingly had to book an Uber that cost me £15 from Meanwood to st James’s. Absolute joke. There are no decent reliable taxi firms in leeds anymore, why?? Uber are taking the pee because of this.