Spending Account (CHSA)

Can’t even login in

I wish I could give it 0 stars… I downloaded despite the bad rating because the website is useless too, but nope. Doesn’t work.

Was an ok app. Didn’t have everything but was functional. Now when trying to submit claim no matter what date I tried says invalid!!! Had no problem in June and don’t a version changes since then. Basically worthless now!!

Not very useful. Just shows recent claims. I was hoping to submit claims and info for swipes that need validation, which could have been convenient to do from phone. Now I have to take a pic on phone, email it to myself and submit from PC.

Both their app and webpage are super useless. Worst financing company, stay away

It is a problem when you have to go to the website to upload photos or files rather than just do it on the app. Not everyone has a printer right there.

Multi factor authentication is not helpful when it takes 30 plus minutes to get a pin that expires in 10 minutes

Impossible to log in. Horrible app

Needs updating ASAP

This app has limited functionality. I can enter a claim for only myself, but only certain types. I can enter a claim for General Medical but I can’t for Physical Therapy. I can’t enter claims for dependents AT ALL. Also, partially eligible expenses show up as ineligible. For example, I had about $300 available in my FSA and submitted an EOB that showed $500 of expenses. The app showed me that this claim was “ineligible” and my available balance zeroed out.