Splunk On-Call

The app is very limited. Even as a global admin I can’t assign on-call to someone for a team I’m part of which is unhelpful during critical issues. As it relates to the service, overrides are bobo. As a member across multiple trams, if I create an override I am forced to assign a resource regardless if I’m actually on-call during that time the override is set for. Splunk hasn’t invested anything once they took this over.

Worthless app as I’m unable to login through the app so have to login to the website.

The stupid “what’s new page” doesn’t have a close button. I can’t close it and can’t access the app

They call from different numbers every time, so you need to use alerts through this pointless app instead if you want it to go through Do Not Disturb reliably

Doesn’t warn you.

The new name doesn’t make any sense. Why change?

This app doesn’t do the only thing I need it to do: make noise when a page comes in.

Really great update guys. I’m on call today and I can’t reset the password on mobile. Hope I don’t get called tonight, I won’t hear it! I needs assistance ASAP

1. Take your UI designer (and stop using babies with tiny fingers, it’s illegal and against the rules!). 2. Make him oncall for 5 nights in a row. 3. Force him to acknowledge, reroute, snooze and resolve alerts based on some small parts of alert descriptions. 4. Wait for 2 nights. 5. On the day 3 you got a good UI. 6. On the day 4 you got a brilliant UI. 7. If you didn’t, return this designer to his previous barista job and hire a new one. 8. Goto 1.

Our team loves it. Five stars!