ST Signature Chat-In

Followed the steps and managed to check in without a hitch!

double charged me because of this stupid app never coming back again dont ever come this hotel or use this app

useless hotel useless app

🤬🤬🤬

They created this app, supposedly to make things more “digital”, “new-age” and “convenient” for you. But they deploy someone in a secret room at the hotel to assist you when you face issue with the app. But the “someone” only talks to you via an app on a tablet you can find at the lobby. But if you still can’t resolve the issue, the assistant then step out of the secret room to help you. It’s one of those things where if you were in the same situation as me, you’d think that this app is trash, and the situation pisses you off before you even reach your room.

Painful checking in, app could not read NRIC. Room incredibly small. Night club on higher floor so outsiders coming in. Bathroom on a diff floor to my room. Need phone to access door.

TV no channel, no privacy, collect and store tonned of your data after booking of hotel room, require u to pay additional $80 upon check it. Go elsewhere.