Starship - Food Delivery

The whole system works really well and I love waiting for the robot:). I would recommend trying it out. One small adjustment in the app would be great: while looking at a store, you should be able to press the store overview button to get back to the overview page, instead of having to press back. Would be intuitive.

I literally got robbed because the app wouldn’t update and let me click that I was near the robot to pick up my food and I was trying to get it to work for 15 minutes but the order got canceled because it took too long and it wouldn’t let me open it. I got no refund because “it wasn’t the robots fault” and the customer service guy I talked to was very unhelpful and rude. Never using this app again.

Ordered 2 coke got one Powerade

I’ve had issues with two orders before and both times I’ve never received a refund or credit of any type, so the customer support is very frustrating but as long as you didn’t have any order issues it’s a great service.

SMS sign up is not working for some reason, so I cannot use the app.

Super cute and reliable got my food im very satisfied ☺️

Surprised to get hot food. The pizza was incredible!

Better than doordash

My university got these like a year ago? Two years ago? Something like that. It started off great. Would order once a week. Really helpful getting food to me so i didn’t have to go all the way across campus. This semester we’re currently in though, that’s the down hill. Wait times have been astronomical. Reaching 70-80mins sometimes. It seems there’s only 1 robot per food court which is odd. The past semester weren’t like that. We had whole fleets. Just yesterday I ordered and in the robot wasn’t my bag of food. Just a spilled Mountain Dew that I didn’t order. I was rather disappointed that they sent a robot without the ordered food in it. I did get a refund started. I really like these robots I just hope they can get back to how they were. Maybe the problem is my school but i honestly don’t know.

Excellent service. Before time delivery. Robots are quick and easy to handle/operate. I am excited to use it again.