Stellar Tickets

Customer service wouldn’t help me with my problem. Kept saying the url didn’t exist. Customer service blamed me. I asked for a working link or a refund. They did neither and just stopped responding to my messages. I don’t know if this app just isn’t ready for use by the public. They obviously don’t have the capacity to handle problems or even large audiences. What an absolute disaster.

This company provided unacceptable service for a paid program and failed to provide access to a show, even for customers who purchased tickets far in advance of the show. Shame on this company for their lack of preparation and organization.

Bought a ticket, had it loading for about 5 minutes before a performance just for it to crash and not let anyone in. Super disappointed because a lot of people were looking forward to this performance and supporting an amazing person and constant creator.

i am very upset rn because i am trying to watch the Dylan Mulvaney concert but as i can see it isn't loading for ANYONE. We payed for this and I know a lot of people who were excited to watch, and it's devastating to know we can't watch it because of how poor the app was made. disappointing.

Would give 0 stars if I could. Not at all the fault of the stunning Dylan Mulvaney, but we’re now 13 minutes into her live stream and it keeps giving me error messages. Was really hoping to be able to celebrate this special moment with her. Stellar is a bad app for streaming!

The app is not working at all. On top of that cannot access ‘contact us’ either. Basically everything on the app is an error code.

I downloaded the app an hour before the show and I managed to get on the stream until it kicked me out of nowhere. I tried to go back in but it kept saying there was an error and did not work every time I refreshed it. I even tried deleting the app and redownloading, yet nothing.

Not a single tab on the app even works…. I’ve been trying to access a show that I ALREADY BOUGHT TICKETS FOR and the app won’t work… links in emails won’t work… I just lost my money and can’t even access this stream.

I bought a ticket for a show and it didn’t work even though I did the audio and video test the day before.

Not intuitive, hard to use, does not work with AirPlay through an Apple TV box (provides audio only), customer service robot- answers questions with impossible solutions. Maybe it’s free, but not “worth it”. Beware.