Stock Plan

FaceID is not working and requires every time to open the website and type user and password.

Half the time the app redirects you to the website anyway.

Not confidence inducing for a company that handles your investments! Is anyone even reading and acting on all this awful feedback?!

Used to work fine. Now when clicking an account (after successfully logging in) I get “Error”. Even though I can go ew the account on the web, and even after removing and re-installing the app.

I have two accounts tied to this app. My current employer and my previous employer. Since the last update, this app will only allow me to click on my previous employer. When I click on my current employer, it gives me an error. Have rebooted my phone, deleted and reinstalled app, tried everything. Nothing works…. Please address

Two factor authentication has been broken for weeks. The page just goes blank after you submit your code. Here’s to not testing something as fundamental as logging in securely and then letting it linger for weeks without an update. DevOps FTW!

App has a bug or something it won’t let me check my portfolio anymore.

The app and Morgan Stanley are awful. I am trapped using this terrible app and company because my RSUs and ISOs are handled by MS. I truly hate having this relationship with a company that does not have any consideration for the end user. They locked my account for no reason. It happened suddenly after I transferred all stock to my Fidelity account. I wonder if that had something to do with MS locking my account and requiring me to call them to access MY STOCK, MY PROPERTY, MY MONEY?!

Update - still get errors in both the app and website half the time when I try to trade. Absolute garbage - I have no choice but to move my shares elsewhere. “An error occurred” is not helpful when attempting to trade. App is usually reliable but due to issues was not able to trade at the price I wanted and lost the opportunity. This should never fail - unacceptable.

When I try to input my two-auth pin, there’s no enter button on the native OS UI sheet so I can’t proceed. I also can’t access or see the log in button. I tried to tap out of the number pad UI sheet but doing this freezes the app. iOS, iPhone mini 13 Also, I couldn’t find a way to get app help without calling or submit app feedback privately.