Straz Center To Go

I love having apps on my phone that I only use 1-2 times per year. Tried to access my tickets. Apparently they aren’t on the app but can be found on the wallet (???) website. Deleting this app later. I hope the Straz doesn’t charge extra to pick up physical tickets at Will Call.

finally called got a charming man on phone. Purchased $103 ticket. They added over $21 in fees! I guess thata how they can afford to pay CEO $800,000.

Same as others Password doesn’t work so I can’t access my tickets I even tried resetting my password

App does not work. Electronic tickets do not show up, even though event is listed online when logged into the website. Under My Tickets it says no events, even though there are events listed on the regular website. Something is not syncing between the app and online accounts.

I log into the website and I can see my upcoming tickets and history. I go to the app and it has nothing. I’m being asked if I want to use eTickets for an upcoming show, but can’t trust I’ll have they show. I’m sticking to Will Call until I can consistently see purchases and tickets on the app.

Had to call box office and have them changed to Will-call.

Time and again I have issues trying to open my tickets to actually see my tickets . It says my password isn’t correct but when I click on forgot my password it opens up welcoming me - showing an account number but not the tickets purchased already . Nowhere then does it give you the option of opening current tickets It sure wants to sell me more tickets. This has happened every time I’ve tried to get to my electronic tickets . Instead I have to waste time and go the the box office where they have to print the tickets for me and they don’t have a printer at the windows so you have to wait and wait for someone to be in the office while they print the tickets and bring them back to the window It is the worst APP ever . I can’t sign in with my saved details including password.I’m told My password is incorrect so click on forgot password and it opens my account but the electronic tickets are not there

Love the Straz but this app is appalling based on any experience at the venue! Why?

You can log into the app, but then when you try to access your E tickets the same login information does not work. Ridiculous.

Try to log in to see your purchased tickets and it tells you that you can’t log in and to contact the ticket office. If they were open 24/7 I would, but there not. We should be able to access our tickets on the app weeks before the event. This is ridiculous.