It literally doesn't work. It's the worst vehicle connect app I've ever used. I use the ford app for work and it just works like it should. This app is infuriating. Completely broken.

Unpaid version is worthless and paid subscription is very limited and expensive as much as I like the car Subaru and Toyota should be ashamed of themselves for putting a very expensive product that is not up to today’s standards.

My Solterra has been at the dealership for more than a month while they try to figure out what is draining the 12v battery. I told them it was the app on the first day I took it in, but they didn’t believe me. Over a month later and they are having me delete the app and my account. Hmm.

This app is use less without paying this app. Other dealers never asked money for their app but this app.

Haven’t been able to see my car’s charge since Nov 8, 2024. Remote start doesn’t work either. Useless app

The visual design and the way that the info that’s needed is presented in a good way and shouldn’t be touched. I gave 3 stars instead of 5 is for two reasons. The biggest reason is what others have mentioned many times, by opening the app the clear intention is to get the most updated info about the car. Having to mash the refresh button is NOT needed and frustrating. Fix that and you will make the users of the app happy. The end result is simple, open app, no refresh button present or needed and instead boom it shows you all of the most updated info about the lock status and most importantly the charge status. If it makes the app take a moment longer to load that would be acceptable for most people. The other issue I have is when remotely starting the car, holding down the “Start” button as it says to do, produces a delay and acts like it’s not doing anything and then a moment longer it shows that it remotely started. I understand and support the need to have someone hold down the button on the app to prevent accidental starts, however the delay on the status changing is frustrating. Please fix that.

This app is useless garbage. The people who wrote it should be ashamed, and also fired.

Doesn’t display proper charge amount or range remaining. Feels like a bug. Not very helpful otherwise.

this app is a joke

Just like the title said. But it just closed me out on November 3-4. I can’t get back into to the app. Hmmm??!