Sunroom Rentals

Seamless rental agent

I’m really glad to have found this app. It has made my house hunting from across the country so much easier! I just punch in our parameters and see what’s available.

We applied for a home using Sunroom rentals and had an absolutely awful experience. We went and toured the home first using their self tour feature, which like everything else on the app and website was buggy and did not work. It was stating we were not close enough to the home while standing at the front door…so once we toured the home we decided to apply. While applying, we witnessed the worst customer service i have ever experienced. The number you can text responds extremely slow and are mostly auto generated responses it seems which is not personable or helpful. The number you can call to reach “someone from sunroom” is clearly just a call center with people who don’t actually work with the company itself. We would have been the first applicants for this home had the website not been buggy (wouldn’t let me upload documents) and if sunroom rentals would have followed through with their portion of the application (could not send email verification in a timely manner) so not only do they collect your application fee, they give you a 24 hour clock to get everything done while taking forever to do things on their end. At the end of this process, of course, someone else applied for the home first and ended up signing the lease and we got nothing but robbed of our money and time. Seriously do not use this company while trying to rent a home, it’s not worth the headache or money.

This app takes away the convenience dealing with a person when renting a home and makes the whole process much more complicated. There is a number you can text, but it can take a day to get a response, and you don’t know who you're talking to. Also, you pay the deposit to sunroom, not the owner of the property. In my case they allowed themselves 45 days to transfer those funds to the owner. If there had been any kind of issue, or if sunroom suddenly went out of business, I would have been stuck paying the deposit twice. I would not use this app again.

Slow app, tour not loading. We can't get in the house

This app is one of the most annoying apps I’ve ever had the displeasure of using. I say outside a hours from 5pm to 6pm. Trying to get it to scan my ID and the verification selfie just for it to keep kicking me back and not work over and over again. It should NOT be this difficult to scan my ID so I can verify my self. Will not be going through this company to rent my next home.

Pro: I like that you're able to view homes during those times convenient for you. Con: accessing the lock boxes can somewhat be challenging sometimes.

Buenísimo

Great App, very user friendly! Self Viewing is a amazing feature

Zillow was ended