Suntec+

Under old app your points get credited instantly. Now Customer service don’t allow walk in and only via app which will take 1 working day to know if it’s approved. Want to give reward but make it troublesome. Really CMI

After upgrade, totally cannot use

Keeps rejecting my receipt

Cannot get otp for existing email.

It loads but come on as blank screen after a few seconds. Very bad! How did they even get pass the user testing phase before submitting to app store?

App has gotten worse and worse over the years.

no app can beat this app in being a total trash can

Not able to take photos for appeal nor access photos despite full access permissions. Possible to properly test the app before rolling out to users? Thanks.

Tried countless times to open the app but it wouldn’t load, simply hangs at the loading screen. Hence i can’t upload many receipts to earn points, also can’t use my promo codes for parking. Simply useless and i find it unacceptable. For the size of your shopping mall, the app’s usability is ridiculously abysmal. Please do something about it.

I frequent Suntec City rather often and the points I have accumulated is not even enough to redeem for $2 Carpark Dollars (which requires 2,000 points but they issue very little points for the amount spent, making it challenging and does not make sense at all to spend so much just to redeem for carpark), very stingy indeed as compared to the malls under Lendlease Management! 👎🏻