Super Shuttle NZ

In theory a great idea but when I tried to book it wouldn’t allow me to put my phone number in and therefore I couldn’t make a booking. I had to phone and book with a very nice human. Doh!

But crashes at all stages. Please sort this.

Why download an app in order for you to have easy access to your upcoming bookings when it doesn’t even show your bookings!!! What is the point? Rang them and the person that answered said you can view driver location by clicking on the booking … umm but there is no booking. No idea … seriously.

Basically unusable…pretty rubbish app from such a normally great company

I downloaded the app, tried to login with Facebook and got an error message saying the app was still in development mode.

Downloaded specifically to use the advertised features but the app is so buggy and not user friendly I couldn’t achieve that goal - form fields don’t appear, the app crashes or even better freezes loading, if you use your location it sets both from and to locations to where you are, and most of all the “Find Next Available” doesn’t tell you when the next available is, it just becomes a booking form. I couldn’t recommend I’m afraid - just ring them.

Get to the end, after booking a ride, enter all the details as per the fields, constantly get message ‘form incorrectly filled in’. Tried four times. Failed each time. Learn to code. Useless app. Will spend my money elsewhere.

I find the app easy to use and have experienced none of the problems outlined in some older reviews. I could add a new credit card and was able to delete the old one. I had no difficulty in setting up my profile some time back. SuperShuttle can be contacted by phone, if there is a need to change your arrangements. They provide an excellent service.

Or more to the point gives completely wrong times for eta

Just a couple of gripes, one is under my profile I can’t select my birthdate prior to 01 Jan1989, keeps flicking back to that if I select an earlier year! Also would like app to have option to open up initially at my bookings page. A few updates/ bug fixes needed but not bad!