Sykes Owner

Please stop asking for feedback. It’s really irritating and slows down the whole process

I am only six months into furnished holiday letting, so it’s been a steep learning curve. I have found the Sykes team to be incredibly helpful and proactive. Here’s to the next six months!

My 3 bedroom lodge was rented out for the Christmas period. 22nd December- 27th Dec 4 adults 1 dog Sykes charged £402 = £80 per night When I spoke to Sykes they blinded me with marketing figures and how their experience over 30 years had been invaluable to us owners. Sykes also booked a Sunday check in when my property check in days are Monday and Fridays only. They would not take responsibility for this, apparently it was the guest error!! Sykes still had lodges to rent for the same dates and charging £970-£1.400. I tried to negotiate with Sykes, they offered me free marketing for next year (£90) but nothing for their huge pricing error on this Christmas booking, other than I can cancel the booking. They didn’t have any compassion for the guest who booked their Christmas holiday nor to me the owner. A fee if £1,100 should I cancel my contract early. Disappointed is a understatement.

Always issues Never updates income and if it does it’s wrong And Skyes aren’t interested either even if you say you want to complain !!

If you’re a Sykes Cottage owner this app is a must. It’s reliable, clear and has everything you need to manage your property.

This app would be quite good if it actually worked. You load it on, log in and it is ok for a day or two. Then it says ‘sorry there’s a problem, try again’ or something. You press ‘reload’ and get the same ‘sorry’ message. So you have to offload the app, start again. And it keeps doing the same. I don’t know why it does this, I have a modern iPhone and my apps are all up to date.

Very helpful and informative.. easy to manage.

Excellent new element to monitor and reflect on Owner Bookings. Thank you

Really happy with Sykes management of our property and the app is really helpful. Has everything i need and great insights easy to use.

To be able to increase or decresce a price of a certain week via the app would be handy