Synology Secure SignIn

It works well and for this app that’s the only thing we need but every other app I use for authentication uses the Apple Watch to approve straight away. I got really sad not to see this here

Love it

Approval only comes through about 30% of the time and never works the first time. Unreliability causes issues when you need to log in to fix/update something. Going back to pure OTP

The sign-in requests that I need to approve in order to log in have been *failing to appear* in my mobile app, thus preventing me from logging in to my Synology RS422+ NAS for which I paid hundreds of dollars. Synology, please investigate and fix this bug. It directly prevents me from using your hardware.

This works about 50% at best, I end up using the password most of the time

Copying the OTP key from Facebook a message stating cannot add to OTP in secure sign in app. Have tried this on two different Facebook accounts and two different Synology secure sign in apps

Adds protection layer to your NAS and it is convinient

The ONLY reason I ever go to this app is to do a secure sign in for the computer website. Why hide the check for the secret number in the hamburger???? Why not have it show up on the home page of the app ?? Plus the he app keeps telling me the auto backup is not working but doesn’t provide any info on what that means and how to correct it. Of course if my crappy synology router would properly reset after a power outage I wouldn’t need this app or have to spend hours rebooting the network and rechecking the settings.

I can’t log into my system half the time because their authentication methods are garbage. Their secure sign in app will give me a 6 digit password with a burn down clock. But my quick connect will ask me to acknowledge a two digit number. Square peg, circle hole that I don’t have time to mess with. If you use this as a residential consumer, be warned that their tech support will work with you as though you have a Ph D in computer science. I can’t ever get simple English to solve a problem. ***Attention Synology customer support, your team knows their stuff, but they need to be trained on how to help consumers with basic levels of network systems understanding to be able to trouble shoot their issues through email support.

也比較方便了。