TaHoma North America

The app performs the basic functions well. But advanced programming is difficult and cumbersome. For example, it does not allow you to schedule a prolonged absence that will automatically disable all programming for the duration of the absence. The mass-disabling feature is buried in a sub-menu. If SOMFY wishes to go without a robust web interface, the app needs to be more intuitive. My 3-star rating is an acknowledgment of its ability to do the basics.

Shows I’m connected but I can’t control any of my devices

What a joke

Great app but there are periodic server issues which prevent it from working - and create ghost effects with the blind motors at any time - even in the middle of the night.

Pressing to pick a favorite scene, does something different each time. Shades behave randomly.

The Somfy works very well. Easy to install and set up. We control multiple devices in our home and all work well.

I can only speak for the motorized blinds portion of the app, but since day one I’ve had a whole slew of problems—and I’m a very tech-savvy user. For starters, the app doesn’t allow you to delete individual blinds once they’ve been added—meaning, if it stops working on you, or decides to stop following along with the times program, you’re just… stuck with a programmed blind that no longer works. Drives me insane. Secondly, it seems like every day there’s a new blind that decides to buck the system and give the cold shoulder to our scheduled programming. Overall the app is clunky, and not at all intuitive. Even the display of the blind up/down doesn’t show properly. There’s A LOT of improvements to be made, so I’m hoping Somfy is checking in on reviews to correct their product.

System cuts out rather frequently.

Would be nice to get a status of up or down/ open or close -ed status! - Schedule not working !

Very unstable, not friendly to add or remove shades or gateways. Actually very bad by removing them. Very randomly working