Take Me Solihull

Took me the long way as they do

Downloaded the app and pre-booked a Taxi. Payment for the journey was taken for the journey straight away. However, the company then cancelled the job shortly before they were due to collect me, having already taken payment for the journey in advance. Cannot obtain a refund. I was also left stranded.

This taxi man Ali deserves everything in life as he as been through so much and life has dealt him some of the worst cards possible but he still manages to keep the most beautiful smile on his face whilst bringing his daughter up at the same time on his own may he be blessed with nothing but good fortune glad I got to meet him rip to his amazing wife she would be proud of him he’s a true legend!

You spam me with ads in your push notifications, you get a one-star review.

Pre booked a taxi and 10 mins after scheduled time it didn’t turn up?? Cancelled and got an Uber within 2 mins! I will stick to Uber as it’s pointless pre booking if they don’t turn up??

Waste of time

The app is slow sometimes even booking a taxi it doesn’t even show where the taxi is sometimes it does, then having to make a preauthorised payment almost double the price is ridiculous, especially when I use two taxis a day for work. Gone back to Uber, Costa a bit more but at least it’s quicker than this trash of an app.

It takes money off your card before it even finds your journey & if it can’t find you a taxi it takes 3 days to refund. Absolute pisstake

Isn’t the same anymore shocking booked a taxi for 19 at 9 and then had to wait 1hr then for them to tell me they had no drivers

Used the app quite a few times and didn’t have any major issues but recently had bad experience. Waited for 30 minutes for a taxi with no idea of waiting time as the app doesn’t update the drivers location very well. Called up and said there was no drivers in the area so a lot of wasted time. Better off calling up or using a different Conpany.