Talkspace Therapy and Support

Stress and Depression Help

Veröffentlicht von: Groop Internet Platform

Beschreibung

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.
Our subscription service provides high-quality mental health care to anyone ages 13 and up, and has already been used by over 1 million people. See what they have to say at love.talkspace.com.

HOW DOES TALKSPACE WORK?
Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE COVERED BY INSURANCE?
Yes! Talkspace partners with health plans and companies across the U.S. to make therapy more affordable and accessible than ever before. Share your insurance info or employer during checkout to see if you’re eligible for coverage.

IS TALKSPACE EFFECTIVE?
Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.
For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?
The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?
Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!
We’re always happy to connect with users and receive feedback.
Email us: [email protected]
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
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Talkspace Therapy and Support Häufige Fragen

  • Ist Talkspace Therapy and Support kostenlos?

    Ja, Talkspace Therapy and Support ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Talkspace Therapy and Support seriös?

    ⚠️ Die Talkspace Therapy and Support-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.

    Danke für die Stimme

  • Wie viel kostet Talkspace Therapy and Support?

    Talkspace Therapy and Support ist kostenlos.

  • Wie hoch ist der Umsatz von Talkspace Therapy and Support?

    Um geschätzte Einnahmen der Talkspace Therapy and Support-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

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1 Bewertungen in Vietnam

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Bewertungsverlauf

Talkspace Therapy and Support Bewertungen

Cannot cancel subscription

Michelle Julie on

Vietnam

My therapist is good. I’m just too upset that when I asked the customer support to help me terminate, they make it a 1 Month pending and I have asked them to cancel my subscription for a few times as I’m feeling all right now, they have not replied me. I’m very disappointed while the renew will automatically come in the next 2 days.

Absolutely a Nightmare

Allen conner on

Vereinigte Staaten

I got Talkspace via a recommendation from one of my friends who uses it because our insurance company was suppose to cover it. After getting matched with the most useless therapist I’ve ever met in my whole life and several unsuccessful attempts to be matched with a new one, I decided to cancel my plan. After which, the co-pay that was suppose to be NOTHING started being pulled out of my account. It was only ten dollars, so while I was annoyed, I figured it was whatever and moved on, figuring I’d pay for the two useless sessions I had and move on. Unfortunately, I had some issues with my card and had to change payment methods. So, for the last MONTH I’ve been getting emails saying that my payment keeps failing despite the fact that I’ve updated my card information three times. Ive been in touch with the ONLY method of customer support which is EMAIL and not at all effective, because all I’ve been told in the month that this has been going on is “I’ve forwarded your problem to the right people and we’ll get it looked at” while I continue to receive stressful payment failed emails. This whole thing is a nightmare for only ten dollars and I wish I had never even tried Talkspace to begin with.

Lack of continuity and misrepresented service

Belleniente on

Vereinigte Staaten

I was stressed about moving across country and downloaded the app to get three sessions on Talkspace through my employer. I had one live session and then my therapist got promoted to manage other therapists and I had to get rematched to a new provider. This new provider then informed me that she wasn’t licensed in the state I was moving to. So in three sessions I have to restart with three new providers... This is a terrible user experience caused in large part to Talkspace’s explosive growth as a tech platform rather than a service provider focused first on doing no harm. They make “virtual” sound frictionless, when actually there are licensure requirements and laws they have to follow, but don’t plan for. I feel WORSE having tried to get help and instead getting dropped twice.

This online therapy experience is not working for everyone

Doodeka on

Vereinigte Staaten

The therapist that I chose was good but not satisfied. It was so hard for me to open up to someone…I’ve been looking for a good therapist for ages but due to my financial situation and lack of insurance I decided to try online emotional support. My therapist had a 18 years of experience and all reviews were positive, she seemed like a perfect match for me, but after a shared all my past we didn’t go over any problems and jumped right to my self value and worth when I clearly don’t know what it is and how I can do that. Overall, spend $360 on nothing when I could probably go to one real therapy session and get an immediate help. Also, 30 minutes of video call is clearly not enough… felt like we both stressed out to finish conversation faster. It tells you that you can chat with your therapist Monday-Friday but after our 1st phone call she never asked me how I am doing or what I should be focusing on. I had so many questions for her and none of them were answered. Really upsetting. Once again, my therapist was really sweet and a really nice person, I really wish it would worked out. Maybe it’s my fault but as a person who’s working with people who had severe traumas they should know that those people are hard to reach out first. Really hope this app will have at least a week of trial because I feel really bad for spending so much money for nothing. The only one thing that my therapist recommended me is to read a book called “The body keeps the score” by Bessel Van Der Kolk. So if you’re like me and don’t know where to start from this book will be a great start. Plus, as a nutritionist, highly recommend add to your diet Lithium and Vitamin D, Fish oil (+addition to women “Iodine”, “Iron”) to stop depression symptoms. Wish you all the best guys ❤️

Corrected issue

Dev_dh1 on

Vereinigte Staaten

I attempted to login and creat a account. I managed to get to the point of my card being charged and attempting to login…. And it would not allow me to loving. Something went wrong error message and still no assistance. They recently corrected the payment but I still can’t loggi in. I increased my review for that.

Just okay

JPTX13 on

Vereinigte Staaten

The therapy is fine. Even good sometimes. But twice I have had therapists ghost me. No response to messages. No confirmation of sessions. Just vanished. The so called help area is no help. It takes multiple messages to get a response. They don’t seem to have any communication with the providers so they can’t tell you what’s going on when a therapist ghosts you. Getting your records is also nearly impossible. Overall, the platform needs to do major improvements in the customer service area.

Non-functional app. Audio is terrible and user interface won’t allow basic navigation

Fiskfjejd on

Vereinigte Staaten

Audio and video quality is unacceptable. I had a solid internet connection and the video and audio were constantly dropping out. Therapy is all about personal interaction and my session was ruined by this flaky app. The therapist indicated that this is common and that Talkspace is not responsive to feedback. I feel worse now than when I started. Thanks Talkspace. /S

Texting Therapist charged me $400. Talkspace won’t help

jonnyclink on

Vereinigte Staaten

If I could give 0 stars I would. Was told repeatedly I would owe $0 and was matched with a therapist who texted on her phone the entire time. Now I’m being charged over $400 and Talkspace is doing nothing to fix it. Predatory service. Avoid at all costs!

Entry flow

djh144 on

Vereinigte Staaten

In the entry flow, please allow an opportunity to change session time and date before identifying a provider. It’s extremely frustrating to be unable to move backwards if you select the wrong item.

Availability

Phunkpoet on

Vereinigte Staaten

I love the app and have used it on and off for various issues over the last couple of years. The buggiest issue I have is availability. I have a very tight schedule with work, my son, and other responsibilities. It’d be extremely helpful if I could put in MY availability or preferences for it when searching for providers. Overall I love the app, how easy it is to change a provider when I feel they aren’t a good match, as well as the fact that despite not every provider being a good match, they have ALL given me some big take away to work with.

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Talkspace Therapy and Support Installationen

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Talkspace Therapy and Support Umsatz

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