Tata Play Fiber

Pathetic service, tickets are closed without addressing the issue and without consumer’s knowledge. It’s been more than 2 months for disconnection request. It’s still not done. Never expected this kind of service from Tata.

They have very poor customer service and very delayed action on every trouble shoot. Have been tracking with them for a account cancelation for the past two weeks. No action at all. And customer care people keep asking you same couple of questions and end up telling me to wait for two more days. And it’s been two weeks now. Very bad experience

If you have multiple broadband connections of Tata Sky, you cannot use this app to check two different accounts at the same time. Everytime you need to logout and put customer ID to see account information.

But releasing new versions every date with bug fixes

I’m giving this application a low rating because I don’t understand why after every two to three days if i open the application to check something, it’s asking me to update again, And I can’t use the application if I don’t. Why the unnecessary updates so frequently?? They should really fix this or atleast make it so i can use the app even if I don’t update it every two to three days

I would suggest everyone to go for other internet service providers since they would definitely give you some kind of scheme where there would be free period of internet usage. I have gone with the brand Tata but it’s quite opposite. However i have got rid of them at my home and hope that everything is aware of their action as well.

The app is getting updated very frequently. Plan your releases like once in a month. Not like once in 2 days. Otherwise don’t release. I hope you have a testing team who can test your releases.

Worst app, not getting activated automatically

TOO MUCH DISRUPTION AND NOT UPTO THE STANDARDS

Please don’t use; their services are very poor. They don’t cater to the needs of the customers