Tattoo Shop Manager

This application hasn’t been smooth sailing, but I don’t think I’ve found any app that doesn’t have its flaw and hiccups. I’ve had some issues with a few things, but Paul has always written me back and tried his best to understand and fix any issues I’ve had. I agree with the previous review about being able to adjust prices on paperwork and it’s is hard to search previous clients. I constantly get booted out and have to log back in, but I believe it’s because of the number of artist using the application. Once all of the bugs are out of this system, it will be really awesome!

DOESNT WORK FOR ANYTHIING!!! WOULD GIVE 0 STARTS IF I COULD

I’ve been using this app for 2 years now in my studio. It’s super easy and user friendly. It’s great not having to keep up with paperwork. What I have just recently become the most impressed with is the tech support that the app offers. Paul dealt with me for a few days in a row quickly responding to any and every question I had about it to help restore my services, even through the weekend. Turns out my ancient iPad quit supporting the app. Paul was great at helping me figure out exactly why the app had stopped working, as well as getting me back up and going with the new device I acquired. Many thanks Paul! I appreciate you, sir!

Good app except once you put in the clients info and price you cannot go in and modify the artist or price and at times you do put the price in and it saves as $0 ….

I think it needs a section to add "emergency contact" and also a way to select multiple clients to back up the data.

While going through client consent form process, the app throws an error on the page asking for price, artist etc.

I had accidentally selected the Pro Yearly plan and meant to select the Forms monthly plan. I was charged $399 and thought “no big deal I’ll just ask for a refund and be switched to the forms monthly plan.” But after reaching out a week ago I’ve heard nothing back and am out $400🥲 The app itself is great but customer service so far has been hard to get help from. So I’m putting this on here in hopes that tattoo studio will respond to my inquiry.

Finally got help from developers. Fast response and they where helpful. If you have issues with app msg them and they will take care of you 💯💯💯

Been using this app for some time now. It’s easy to use but there are major improvements needed. 1. After taking a picture of customer ID, the customer can go ahead and remove that picture very easily almost at every step. 2. For address fields, name, phone number - any field pretty much - customer can put one letter or number and the system will accept it. For example I can put the number 4 in phone number and can continue to the next section. 3. For just tattoo or piercing studios there should be a way to remove one of the options for the customer to pick from. For example if we only do tattoos I do not wish for the customer to have the piercing option. 4. The app crashes sometimes. Also a few times the app would have the thinking spinning wheel stuck on the page where the piercer is suppose to sign and the only way to move forward is to restart the app because the page gets stuck and then the customer needs to fill all the info again! This happened many times. Every page should be saved before moving to the next so info is not lost if the app crashes or gets stuck. That way you can continue exactly where you stopped if the app crashes. 5. I should have the option to save completed forms automatically on an external drive like google drive etc. If the app can be improved with the mentioned above I believe it would definitely be a 5 star app instead of a 3 star.

This app makes paperwork at the front counter run so much smoother and less of a mess. We love it!