Taxfyle: Taxes Done For You

So I used Taxfyle for several years, and I thought they were OK. Mostly just for convenience. Then last year when I tried to do my taxes with them the senior CPA that was assigned to my file she didn’t seem to know that California was not required to file a return until October. She proceeded to argue with me. That was my first red flag. Second red flag was that she didn’t put in any deductions that I should’ve gotten and we owed over $15,000 in federal taxes when I did it on TurboTax, we had a refund of $15,000 that is a $30,000 tax bill difference. So I brought it up to her Superior and they went ahead and looked at my taxes and said oh we understand you are correct however, you still have to pay since she did your taxes even though you’re not using her to file them they wanted over $1000 even though she did my taxes incorrectly. Now they closed my file and I cannot access any of my previous years with them. This is outrageous plus had I not hired a professional at Turbotaz I never would’ve known that the CPA totally screwed me. I do not recommend them.

If you need full prep I recommend Taxfyle

I highly recommend this application. People are knowledgeable and so responsive. If you have tax questions and need an answer or need help doing anything tax wise these are the people to use.

This years taxes were a bit more complicated for me since I dabbled in crypto. My pro was super helpful showing me everything I needed along the way. Had a great experience!

This is one of the most terrible UI/UX I have seen. Have you guys tried to sign any document using it? I spent half a day trying to create signature, apply it and find all the places where I should do that. I finally had to print it sign it and scan it back (hello early 2000s). While the guys who did my tax return was good, I will never use your app again just because of the amount frustration I have now.

What a hot mess this experience was. The pro assigned came in guns with instructions to upload my docs. There was no discussion or review. He just went and created forms without any consultation or discussion. He missed one of my W2s and because I reduced my work hours and had some capital gains loss I assumed that the adjusted gross income was correct. So, having to file an amended return for the first time in my life. Having to pay the IRS back for his error and have lost countless hours on this. I could have done what he did…. That’s why I paid $700 for a pro.

Extremely incompetent accountants. Did so many things wrong and turned my simple taxes into such a nightmare. Do not recommend.

Taxfyle is like a box of chocolates. You never know what you’re going to get. Stay away. I’m waiting 4 weeks so far without even a single substantive message from my tax pro. No ETA, no guarantee they’ll even do my taxes. I didn’t exactly wait until the last minute — I started 6 weeks before the tax deadline. Taxfyle says they’re the Uber of taxes, and they’re right. Have you ever had an Uber Eats driver flake out on you, you don’t have your food, all the restaurants are closed. It’s hard to get customer service, and all they can do is refund your money. You’re screwed. Taxfyle says your taxes will be done in a week, or 2 days if you pay extra. Those estimates mean nothing. Taxfyle’s policies say they’re nothing but a referral service. Their job is over once you’ve gotten a tax pro. Neither they nor you have any power over the tax pro. They could take a year. And then you might want to cancel and go somewhere else. But you can’t, because Taxfyle’s refund policy charges you a large cancellation fee for having done nothing for you. Just like with Uber, Taxfyle’s tax pros are part-time consultants. They have a full time job doing accounting work for their real paying repeat customers, who get priority. They can reject a job at any time, and take as long as they want to do it. You’re stuck. You’re better off finding a good CPA and checking out their reviews, instead of someone being chosen for you at random. It probably won’t be any more expensive, either, and with them you’ll have a paid client/pro relationship.

What an awesome service, very attentive and awesome agents and allowed me someone who has almost no free time to get my taxes done fast and stress free

I used Taxfyle and overall the service is decent. The problem I had was that they had an issue with the tax guy I was assigned with, and they never bothered to follow up! Basically I paid them, they did NOT do their job, ROBBED me of my money, never gave me a refund and never found me a new accountant. Horrible service, horrible software. DO NOT USE