Taxi Sthlm

Useful app when getting a taxi in Stockholm

I prebooked my car to get from the airport to my hotel. The driver was waiting with my name on a sign. The car was VERY nice and clean! The company’s app is also very user friendly and I highly recommend it. All in all, a GREAT taxi company to use!

If you pre book a taxi for a specific time, and you arrive at that specific time you might still have to pay extra. If the taxi arrives before your booked time, you have to pay extra waiting time. This is outrageous! Taxi Stockholm is the only company that I know of that does this and I will never use them again. Charging me extra when I am late is when one thing, but charging extra when I am not late, or even early is a scam. At first I thought this was actually a mistake, but complaining to customer service, they said this is their policy. Essentially what they said is that we make sure we are time (great) and you will pay extra for this (bad!). Stay away.

Update broke the app, SMS verification code is never sent which is required to use anything

It used to be a good app but the registration flow for non Swedish phone number is broken. No registration code is sent. Without it, you cannot register and order a taxi. It’s a pity but at least Uber’s registration is working.

Can’t sign in or use the app, 2FA text message is never received

I used to use the Taxi Sthlm app whenever I’m in Sweden, but since the switch to SMS-based 2fa, the app is broken. It appears the passcode texts don’t work with international (US in my case) phone numbers. App claims to send texts, but i never receive them, and there are seemingly no workarounds.

Always on time Nice drivers

This used to be a great app, but after the upgrade is far too complicated and impractical. Back to calling for a cab again!

Bokade resan kvällen innan. Får sen ett sms 10 minuter innan förbokad resa där det står att chauffören kan bli sen. Sen ringer chauffören 2 minuter efter förbokad tid och säger att han är 11-12 minuter bort. Tur att jag lyckades få ta på en Uber och ändå hann med mitt flyg.