TBC eEdition

Great paper !

First, I would like a seamless transition from, “your subscription has expired” to “renew now”. I shouldn’t need a password that I can’t replace if forgotten to give you my money. Some articles, I skip altogether just because of the headline knowing the liberal slant. The sports just keeps getting smaller until it disappears and so will I. Thank you, John Nash

Can’t get any longer no help

New newspapers are not showing since Wednesday…some kind of technical issue…frustrating

Almost every time I try to login, I can’t I’m about ready to cancel.

About 3 years ago I subscribed to the Californian online. The employees at the old building downtown helped me get set up Online . They were very helpful and kind to an elderly lady like me. Overtime there was some mix-up and then there was no one in that building that was helping people with their online problems. My son tried to help me get back on, but to no avail. So, we were unable to reach anyone who could help me . I give this paper an F plus in dealing with being able to contact you to solve problems dealing with customers. Ironic that you are in the business of communication! Thanks for letting me air this. Hope it gets to someone. Judy Caratan 661-619-6500

The paper is full of pictures and stories from other cities. Plenty of stories happen in Bakersfield’s 400,000 people. We would rather see these highlighted.....

The app for this newspaper is too large.

We used to be able to share Californian articles with our children. However, we are now unable to do that electronically. As we could clip the article out of the paper version we still receive (specifically so we can clip articles), it doesn’t make sense that we can’t email or text articles to them. Fix this (and get rid of that stupid new comic that replaced retail - how about Family Circus or even Drabble?), and you will rise to five stars in our estimation.

I got this update 3 days ago, and I’m really disappointed in it. I’m trying to use it on my iPad, as I’ve been doing for years. First,there is nothing showing how to get into the paper. I finally figured it out but today it won’t let me access the newspaper. This is extremely frustrating! Is there any way I can go back to the former app? It was so much easier to use.