Tembo - Saving & Homebuying

Here's a product review based on your description: --- I recently had an experience with customer service that truly stood out and is worth noting. The advisor I interacted with was outstanding. Even though I didn’t fit the criteria for one of their programs, the advisor went above and beyond to assist me. This level of dedication and exceptional service is rare and truly commendable. It's this kind of powerful support that not only helps customers like me but also propels their business forward. Highly recommend their services for anyone looking for reliable and genuinely helpful customer support!

Abi was amazing. Great communication, great app and easy to use. Without them I wouldn’t have been a pole to buy my new flat!

Thank you so much for all your help with the LISA, I got an instant response on the live chat and excellent customer service from the whole team! I thoroughly recommend Tembo! 🤩

The app is easy to use and I was able to set up my LISA really easily. The app is a little clanky at times though. Sometimes I have to log in 4 times before it actually logs me in, and when making bank transfers it usually freezes on the page before I get to my bank so I have to restart it -which is a little frustrating and makes me worried that some day I will just be locked out completely with no access to my money :/

I cannot change my payment amount making my goals difficult, please fix this, Ive been using this app for two years nearly and its gone downhill

Trying to set up a LISA before the deadline but whenever I try to login an error occurs after inputting the code sent via email. Despite multiple attempts I’m unable to login. I will be using another provider at this rate.

Literally spent weeks researching what lifetime ISA to go for. Downloaded this terrible app just now. It is useless. Webchat just asks you to email them. Webchat didn’t even work & took several attempts to even let me type. Wants to connect to my bank account, have done so multiple times & alledgedly have had success notification and still the app asks me to connect to bank account. I don’t like the fact you have to connect to my bank account for a start but trusted you yet you can’t even actually facilitate it. I am sorry but if you cannot even have a basic user experience sorted from the get go I am done, you can’t have my money. Will be closing this account if I can figure out how to on this useless app.

Loved discovering my time to buy!

I saw the "LISA" account being advertised on Facebook being targeted at people age over 13 with no maximum age limit. They know there is an age limit on these accounts but didn't mention that in their advertising so as to get interest from people not eligible. As a result, I wasted my time and now not interested in any product they have.

I’m saving for my first home and this is an amazing app to help me do that, especially with their great interest rates. The app is slick and really easy to navigate. I love the feature that estimates your time to buy, so helpful with keeping me on track with my savings!