Tend

I’ve created my own Tend account and have enrolled my daughter. Took multiple tries since it wouldn’t let me continue after uploading documents and then it wouldn’t accept the code that was texted through. Also how does mum book appointments for our daughter? Do we share the same account I made? Am I the only one that can book our daughter in? Or does mum have to create her own account and reenrol our daughter? Some clarity would be good.

A month after they've been sent my Radiology reports I have still not been able to get an answer on a simple question asked: "Have you received the report and is there anything I need to be concerned about." I've enquired at about 10 day intervals and have only been offered lies about not receiving the report and sarcasm. Trying to escalate via email remains unanswered.

Sure tend is fine for a rash here and a sniffle there but lord forbid you need urgent care or a mental health consultation. Its a nightmare to get your assigned GP or any GP for that matter. Also once you’re registered with them you can’t walk in to any doctors surgery apart from a white cross which costs a lot more. TLDR: if you need the ease of an appointment under short notice, do not use Tend

Customer service claims they send notifications but none.

Absolutely love being with Tend, the app has all the features you could need

Easy & hassle free to get all your repeats. Don’t need to wait on the phones for any follow ups or ask about your results.

100% recommend this app, such an easy, and hassle free process. I would definitely use this again! Great service and App!

I am so grateful for Tend, I have received wonderful care from these wonderful people. They are attentive, kind, empathetic, reliable, fast and convenient. As someone who used medical services regularly, this has been nothing short of a miracle. I’ve only been using it for a week, but I’m amazed by the staff and doctors who truly prioritise the needs of others as human beings. I feel validated and looked-after. Please consider them when making that all important decision for a medical provider. Thank you Tend, deeply appreciated.

It’s not that I’ve been negligent, it’s that seeing a doctor can be so inconvenient. After uni and moving city to work, it just felt like too much effort to get a local GP. I didn’t have one for 8years! 🙊Then I finally decided it worth trying out an app. Talk about removing the barriers! Easy appointments, video calls, prescriptions sent to my local pharmacist. Everything ultra convenient. I couldn’t be happier that a healthy check in with my new doctor is that on the other side of my phone.

Twice this happened. Once entering my address and when I entered symptoms. Once entered both, after pressing next, a blank screen appeared and it wouldn’t progress to next step. Therefore I couldn’t book an appointment.