Latest Update is Disappointing
The platform of Text In Church is great. But the latest update of the mobile app is very disappointing and frustrating. One of our staff members cannot get back into the platform since the “two factor authentication” process because the confirmation texts never arrive at his phone. So it’s completely useless for him (our lead pastor). The update also took away some of the basic messaging features, like a swipe to archive messages or mark as unread, making it less intuitive for the user. The character count is also tighter in the mobile app than the web browser. Which means to get the most use out of the platform, I now have to be at my desktop… to text… not on my phone. Something in the interface now between the app and my phone (iPhone) will not clear the notifications from the app’s icon. It takes refreshing the app about 4 times before the notification will update properly on the screen of the phone. Again, the principle of the platform and what it provides is good. The update though has been rough.