Textline

Business Text Messaging

Veröffentlicht von: Textline

Beschreibung

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction.
The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users.
* iPhone App syncs with textline.com for both Mobile and Desktop use
* Multiple Phone Numbers for different Departments
* Text Message as a Team with accounts for multiple Agents
* Assignments: Assign Conversations to Team Members
* Whispers: Include notes inline with Customer Conversations
* Shortcuts: Store templates for frequently used business text replies
* Address Book: Save searchable notes about your loyal customers
* Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive
* Auto Responses: Send an automated greeting or a special message for offline hours
* Availability: Toggle your status from Available to Away
* Scheduled Messages: Compose a text message to be sent later
* Facebook Messenger: Add your Facebook page as an additional Department
* NPS: Send Net Promoter Score surveys via SMS
* Integrations: Connect Textline to Zendesk, Slack, and Zapier
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Screenshots

Textline Häufige Fragen

  • Ist Textline kostenlos?

    Ja, Textline ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Textline seriös?

    ⚠️ Warnung: Mehrere Nutzer der Textline-App haben Betrug oder Täuschung erwähnt. Untersuchen Sie die App gründlich, bevor Sie sie verwenden.

    Danke für die Stimme

  • Wie viel kostet Textline?

    Textline ist kostenlos.

  • Wie hoch ist der Umsatz von Textline?

    Um geschätzte Einnahmen der Textline-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung
Die App ist in Argentinien noch nicht bewertet.
Bewertungsverlauf

Textline Bewertungen

HORRIBLE

L8R8G8R on

Vereinigte Staaten

I’m 90% sure this is a data collection scam. Do not sign up. Do not allow access to your contacts.

Does what we need, for the most part

Luda007 on

Vereinigte Staaten

There are a dew quirks though. 1. No notification badges unless I set them to persistent. 2. If I’m typing and get a call it erases it and I have to start over. 3. When starting a new message, you have to type the name, exit and go click the list of names for the names to actually show up.

App is pointless

Bugboyyy on

Vereinigte Staaten

Don’t even receive messages

Horrible update December 2, 2021. App pretty much unusable.

What canido on

Vereinigte Staaten

Hey, Textline has worked pretty well for several years. I’ve been using it since the spring of 2019. Definitely a bit buggy and a little clunky but it has worked. I really appreciate a lot of the features and integrations it it has. Unfortunately, the recent update is horrible. I hate the interface. Very blocky and bright and in your face. Please revert to the old one. Also, and this is the worst part, on the mobile phone I am unable to edit contact information or save new contact information. We have multiple users on mobile devices. This is our main way of using Textline. Please correct this issue as soon as possible. For the price that is being paid to use this software, situations like this should not be happening. It’s one of the most expensive software’s on the market. Also, I would just as soon reached out to Support for help but was not able to easily find any information on that. All support buttons on the App Store send it to a generic homepage for Textline. I was unable to find any buttons on the homepage or website to reach out to support.

Horrible and overpriced service!

John552378 on

Vereinigte Staaten

This company overcharges its customers and is the highest in the industry price-wise. And all while their service and customer support is horrible! Worst of all, they automatically add on costly service fees and require all sorts of personal information and tax ID numbers for a campaign registry. Total scam artists. Beware!

Still no update

Organizing mama on

Vereinigte Staaten

We use this service on a daily basis. It functions for the most part, but a major frustration is that you still cannot increase the volume level of the notifications and there are no badges for iPhone users. They have this feature for Android, but cannot implement for iPhone. Feels like it needs to get up to speed with technology today.

No notifications at all

YourTextlineClient on

Vereinigte Staaten

This app notifications do not work AT ALL! We use this texting service heavily and with no notifications of incoming texts its very challenging, we will look for a better option very soon.

notifications and badge problems

Oakweb on

Vereinigte Staaten

I too love the system as other reviewer said, but still no notifications or badges in IOS. As a result I miss critical texts sometimes. Developers when will you fix this? please respond

Frequently unusable

UnsatisfiedUser77 on

Vereinigte Staaten

Frequently, my business partners and I open the app to answer customers and can see nothing but a white screen. This has been going on for months, which I think is acceptable from a paid app.

Great app needs notifications

peteberman on

Vereinigte Staaten

Great app. Awesome solution to communications with great features like shared shortcuts. MAJOR drawback is super weak notifications and sluggish use on ios. Slow to update, compared to most apps. There is no badge icon to show messages like every other communications app. I use several small communications apps like Boomerang and Voxer they all have way better notifications. Customer service is great and responsive. Notifications and sluggish need to be solved to make it scaleable and long term use able.

Store-Rankings

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Kategorien-Rankings
App ist noch nicht gerankt

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App-Informationen

Kategorie
Business
Herausgeber
Textline
Sprachen
English
Letzte Veröffentlichung
2.0.2 (vor 3 Jahren )
Veröffentlicht am
Oct 14, 2016 (vor 8 Jahren )
Zuletzt aktualisiert
vor 7 Stunden
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