The Health Mate App

Pops over to the Select Device page & will not let me login / add a device. Very frustrating as I can’t preheat the sauna remotely.

This app has yet to work to change settings. Even if the Bluetooth is connected, it fails to find the device.

I have not been able to get the app to stay on the log in page log enough to log in. I just deleted it.

I have the same issue as the first reviewer. No list of devices to choose from and no way to type one in. I hope the sauna works better than this app. I’m now worried.

It is absolutely a nightmare!!!!

The app keeps kicking me out of the login screen to the device list which is empty for some reason and I can’t do anything from there. Restarted the app. Reinstalled the app. Restarted the phone. Same issue.

You need to update this app immediately, it’s constantly malfunctioning it worked, and now it doesn’t work. This version is faulty update now. Thank you.

They need to update the app to work with iOS 16.

Each morning, while on my Peloton across the room, I turn on my sauna to preheat. One morning it didn’t respond…I assumed Bluetooth issue occurred. What I learned after much frustration via resetting, calls, etc. Is that when you’re in the home screen you cannot just hit start (after adjusting time, temp, lights) and have it began warming the sauna 🤷🏻‍♀️. The first step is to, from the home screen, select “temperature” at the bottom of the screen. This is a separate screen from the home screen where you can adjust the temperature up and down…adjust the temperature here, return to the home screen by selecting “home” at the bottom of the screen and hit start 🙄. hope this is helpful for folks.