The National

I subscribe to the National and pay £6.99 a month yet apparently I’m not eligible to use this app - you need to be a Premium Plus subscriber. You wouldn’t get away with this in an independent Scotland!

Do not pay for a subscription to this app. Since I downloaded it 4 days ago , I have had to change password every time to access it. I e mailed them to cancel, filled in the online contact form numerous times, still no reply after 4 days.

This is a new app so will I am sure improve with time. Covers topics well in addition to customer letters etc. Good.

When working it is a super easy app. But over the past week I have been unable to get past the picture of a pro independence gathering. I have phoned the help desk; Temporarily restored for 1 day. I am now reduced to deleting and reinstalling app every morning before it can be used. I am getting really annoyed with that picture 😖🏴󠁧󠁢󠁳󠁣󠁴󠁿

As of today, 2nd Feb, the Supplements are now available. Click "Paper" and at the top of the next screen there are now 2 headings - The National and Supplements. Click on the one you want to see.

I can access the paper and not the digital version nor does the the Seven Days supplement appear. This supplement is the most important part of the Sunday edition of the National with it’s in-depth articles, reviews and comments. What has gone wrong?

New app is different, maybe not much better in terms of functionality but lack of access to new and saved supplements, including ‘Seven Days’ is unacceptable. Fire the testing team!

The latest release introduces a lot of features which could make this excellent (although I preferred just having the paper rendered - so long at the editors remembers to upload it). This has an article per page reading (good) but the onward links go back to the web (bad) But worst is the newspaper rendering. For a start much of the contents is missing (e.g all the Sunday extra content). And then you try to read and discover that it fits the view to the shortest dimension (so you have to zoom in to part of the page). You cannot zoom out and so you have to move the page around. This makes following page wrapping articles tiresome (at best) and destroys any ability to dip in to the paper. There is a handy ‘feedback’ but it all goes unanswered.

New version of app this week (30/01/2022) does not give a option to access the Supplements (e.g. 7 Days) ... old version did.

Since the rebuild I can only access the web and not the app. £10 a month for half a service.