THE OUT Car Rental

Booked through airline Gold/Platinum and turns out there’s a convoluted sign-up process that took more 2hrs to run through. Having to wait outside in the cold and just told it will be another 2hrs. Nothing Luxury about this experience at all, just dodgy shortcuts. Management don’t carry phones apparently.

Really restrictive insurance meaning self-employed, homemakers, students, retirees etc are unable to rent. Not made clear until the end of sign up and renting process.

Requested me to change my delivery date next time to accommodate their own issues- which I confirmed (and changed my plans to do so) and they also confirmed. They then sent an email the day before changing the delivery back to the original schedule but didn’t get my confirmation. As such I had changed my plans and could no longer accommodate the new time without significant difficulty. Would have appreciated a call or for them to wait for confirmation from m to change it. They’ve offered me £25 of my next delivery as compensation but did not acknowledge that they were at any fault for not waiting for me to confirm it was ok and just assuming I. Oils change my pans back (again) Have used them several times before with no problem.

Great App!! Love this service.

I nearly fell over Doesn’t give you a breakdown of fees before asking you to make an account Why ask my postcode then tell me and not say where nearby I can collect it from…

Downloaded the app and ordered a car through the out, it was extremely quick and the app is easy to work through. The ID process again really easy and the car came delivered to me on the same day! 5 stars

I was sceptical at first with all the scammers around, but the high level of service and efficiency of The Out is unrivalled. Simple and good prices. Customer service always on hand if any issues arise. Only downside was the cars electric battery came empty but I was compensated for the issue. Highly recommended.

Hired a few cars from this company , the f type is something else . Reliable and trustworthy company. Hassle free ! Quick and easy to sign up , also if you have any issues or want to upgrade anything the have a 24hr chat service which is very handy. Love the 4x4 they have to offer had the Range Rover autobiography which was just luxury. What I like most about this company is the drop and pick up service which saves a lot of time and less hassle. Brilliant for any occasion . I even recommended to may friends and also got something out of it. ;) got credit which was awesome! Wish I was old enough to drive the Range Rover svr :( .. overall I’d say one of the best companies out there.

I’ve used The Out many times over the past few years and it is exceptional every time. The vehicles are great quality and always spotlessly clean, and delivery and collection at my front door is so easy and convenient. Highly recommended.

Very handy flawless. Highly recommend no paper work or lengthy verifications. Very good for business owners