The Y NSW

Kicks me out every time I try to book a class and then says I’m not a member so can’t book, but I am. They force us to use the app to book but then the app doesn’t work! Very disappointing and utterly annoying.

I did a Yoga class tonight with the instructor August who was very good. He explained and demonstrated the moves very clearly. Looking forward to my next class . 😃

I love going to the Y. The place is friendly & welcoming I would like more places available as it’s difficult to get in to classes sometimes. But I love going. It’s great for my mental health I hope they keep the aqua classes when Camden is completed

When adding stretching exercise sessions, the app won’t allow me to change the location, or the length of the session.

Appalling. I wanted to book an Aqua Aerobics class and was directed to this App. I down loaded the App (should have read some of the reviews but I didn’t…🤦‍♀️) and discovered the App wants my height and weight, before I can set up an account. Nope! Not ok. That’s very personal information that I’m not keen to put into an app. The I discovered that you can’t turn the location tracking off. Nope again 👎👎👎 YMCA, I’m disappointed. Get it together. I’ll take my business back to the AIS.

This app is buggy and difficult to use and the privacy settings are completely inappropriate. I am appalled that our local pool will not allow bookings over the phone or through a website portal and now insists on the use of this app. 1) people in the local community without access to a smart phone now cannot book 2) the app will not allow the set up of an account without agreeing to the sharing of personal health data, including inputting weight, height and date of birth 3) the app displays the name of the people who have booked classes for everyone to see, also contrary to privacy 4) agreeing use of your personal well-being data and data for marketing is mandatory for setting up the app 5) you cannot book for another person (child, partner, friend etc) This app will make me stop using the local pool.

We got told this morning that the last day for our 7.15 aqua is the 31st may this is a great class on mon/wed a lot of the older people attend it. You also did away with Tat Chi what else are you doing away with I will be canceling my time with you when I come back on wed I will find another gym to attend

Can’t get access to the app without agreeing to location tracking. This is unnecessary if only reason you have the app is to access booking function.

Very simple to book classes and track your activities

This new app is working well, so easy to book group classes now without having to type my details in each time.