THINKWARE CLOUD

For some reason the app keeps crashing no matter what i do...

Please add the option to remove the registered hotspot device.

Would be nice if there is an option to select the recording length instead of just 1 min recordings maybe have option to opt for 5 mins or 10 mins recordings.

I purchased the Thinkware Dash Cam DC-U1-FG through my GM dealer for my Silverado Truck. Instructions indicated I needed the Thinkware Cloud App. The WiFi connection to my iPhone is very temperamental. Drops off frequently and you have to re-connect. Never have been able to login to the iCloud it will not recognize passwords. This is a real shame since the app is such an integral part of camera system.

I’ve had this app for 2 years, and while never great it at least functioned. A few months ago it no longer would connect to my dash cam, I’ve been trying for 1.5 hours today to fix the issue and absolutely nothing has worked. I’ve updated the camera firmware, reset it, deleted and redownloaded the app, and nothing. My phone says it’s connected to the wifi, but the app and camera say otherwise. Out of desperation I tried connecting on someone else’s Android phone and it immediately worked. Don’t know what happened with this iOS app, but if I were to buy another dash cam (I’m likely going to do so after this experience) I would absolutely not get a Thinkware. Too bad, I do like the camera quality.

Firs of all, this dashcam - or whatever can be called, it’s JUNK. If you can get it for 99¢, buy it. That what is worth! The app developers are just a bunch kf janitors - no functionality at all, crashes… maybe will work on iPhone 3S or 4. Anything beyond… no use!

There is nothing I can say that has not been shared in other low reviews. It is very disappointing the issues with the app have not addressed. I wish I had checked the reviews on the app prior to buying. As expensive as this camera is I will be removing for one with a much better app.

If your phone goes to sleep or you swipe out of the app, it disconnects from your phone. That will happen repeatedly if you go in and out of it or if you lock and unlock your phone. This app would probably get 4-5 stars if that was addressed.

On start, it immediately shuts down

Will not recommend, there have only been problems and more problems since I bought the camera in March 2023, and nothing else with this app and the dash cam. You never know when the app is going to work. Keep freezing and freezing constantly regardless the numbers of times I rebooted my phone (and the camera). The idea of the dash cam sounds wonderful, but dash cam and software setup/ development / installation are terrible.