Ticker

My policy got cancelled after my first 1 mile drive with my black box because I went 62 in a 50 zone. No warning or driving data was available because it had just been set up. Tried to argue my case and was given a “I’m sorry you feel that way” response and was labelled an “extremely dangerous driver” 🤣 Ticker is a joke. AVOID!!!!

This company is a shambles and the staff arnt much better. Very hard to communicate with anyone. Don’t waste your time!

Great app, easy to use. All documents are in one place the only downside is it only updates driving score once a week, otherwise no problems.

The Ticker app does not work as pictured/claimed. There is no information or feedback to driving, mileage used and it does not show details of you journeys as suggested. I have raised this with Ticker customer support who advised in November 2022. Ticker state, they are aware of compatibility issues with customers using IOS devices. 4 months later and still no fix. Poor.

I got my own policy with ticker insurance a month ago on my mums car as a new driver. I was sent a plug in box which didn’t seem to connect to my phone as I expected. I got in touch as I was worried my parents driving would reflect poorly on my policy plus their miles would be added onto mine which would quickly get me over my declared amount . I got a very poor response about how all I need to do is plug the box in and it would collect my data (didn’t answer my question at all) a couple days later I was informed ticker was to cancel my policy due to dangerous driving. I really don’t know what the reason for this is and can only assume it’s the result of my parents driving which is probably not as careful as a new driver such as myself. We paid the annual bill in full so I’m really hoping I’ll be able to get some of that refunded or that’s a decent amount of money wasted. I really feel that if they had sent a stick on box, which apparently connects to my phone so they can tell when I’m driving, when I contacted them, then this issue would not have occurred. Information on when and where the ‘dangerous driving ‘ occurred would also help differentiate to me who was driving the vehicle so I can at least know if I’m to blame but it’s been very hard to get any feedback from ticker. It’s cheap insurance don’t get me wrong but you really do get what you pay for I suppose. I’m not allowed to use ticker insurance anymore apparently but honestly good riddance

This app is terrible if I could give a negative review it would be -100 you can’t talk to anyone on there chat or by calling I’ve been trying to cancel this rubbish for ages and they literally won’t let me

Makes money off cancelling insurance without a reason. Avoid this scam.

My app hasn’t let me log in for a few weeks now is this something you can fix?

I’ve got a new phone and I can’t log in to the app with my email that I got my policy with

ive renewed my policy and it won’t send me the link through the email i signed up with it just keeps saying error i’ve updated EVERYTHING and the bot on the chat is crap it doesn’t help i’m trying to tell it that i can’t log in and it send me the same thing everytime