Tidbyt

Apparently I’m not the only one having this issue, per previously posted reviews. I got the Tidbyt as a gift about two years ago now. I have had it on the same rotating widgets since. I recently moved it to a more visible spot in my home and thought I’d check the app to see if there are any new widgets. I logged in using my Apple ID associated account, and saw the device and it’s currently associated widgets. I wanted to change the email associated with my account, but didn’t see any settings to do so. So, I deleted the account and tried to create a new one on the startup page of the app, figuring it’d be easy enough to create a new account and link to the factory-reset device. Despite many efforts, redownloading the app, restarting my phone, etc, the email verification link is broken. It routes me to the app and then nothing. Funny thing is, I can log into Tidbyt’s shop website on my browser just fine, no email verification issues there. But can’t log into my now useless device 🙃 Guess I won’t bother reaching out to the service team, since reviews state they aren’t responding anyway. If you’re going to phase out a device people spent money on, at least provide a way for folks to function an app or website with the devices they already purchased. I’ll check back when I re-discover it in whatever box I store it away in. If reviews haven’t shown improvement and the app still doesn’t work by then, I guess I’ll find some way to recycle the tech. We shouldn’t be left to just throw abandoned devices like this away.

Great product and I haven’t had any problems with the app. However, the app hasn’t been updated AT ALL since the gen 2 came out 9 months ago. Please make it easier to add new apps for those of us who aren’t coding experts.

We’ve had 2 of these for a couple of years. Recently they’ve both become totally unusable. They were great while they lasted, but now we have some expensive paperweights.

I have three tidbytes and loved them. Now the app doesn't work and no one is responding to my emails. Do not buy this device until they get their act together .

The add app button blocks the menu button of the app in the lower right hand corner.

When I purchased my Tidbyt they claimed they would add new apps and additional things for the Tidbyt. Yea, that didn’t happen. Still the same items as launch. Neat device, just don’t expect any updates.

Loved my Tidbyt since I first purchased. However, new version of app makes the Settings gear icon disappear. Emails now go unanswered at Tidbyte. I now have a $200 paperweight. I can no longer even log out or in to reset from scratch. Nothing. And all I get from Tidbyt headquarters are crickets. Ironically, they are still attempting to sell the device on their website. If you are closing-up shop, maybe either inform us or at least stop marketing your product..

Wanted a cool way to display my YouTube stats. Completely broken now.

When opening the app recently, I was forced to create an account, which is frustrating. But worse is that the account creation flow is broken. The deep link for email verification doesn’t work and the user is stuck on an email verification screen. So I’m completely locked out of managing my device right now. Please fix this!

They no longer support their product. I have emailed them many times and nothing. Pathetic.