TomTom MyDrive

Really hard to connect the phone with Bluetooth. Although, the device connects with the phone but doesn’t show on the app! Really pathetic!

When is this going to be fixed? Or do we chuck out the Tomtom. ( shame).

Wow, this just gets worse and worse, now when I edit a route in my drive on my iPhone it sends the destination into.... Nowhere!!! The tomtom device apparently gets the "destination" but its a complete mystery as to where it is in the menu and how to bring it up so you can actually see it. Why on earth don't you tomtom developers just make it easy to SAVE A ROUTE (I can do it on my pc or Mac) on the iPhone with a NAME so you can send to the route and see it on the device???? Seriously, I fail to comprehend the logic that developers use these days

Even saying the GO600 is supported the app does not connect to GPS. Followed all the instructions and nothing. Very disappointed :( Hope one day I can make it works.

This app is useless. You can’t do anything via Bluetooth without connecting a headset first. Why would you want to plan a route with a headset? The developers really need to think how this app is likely to be used across the model range or state clearly it is not intended for the Rider. Thank goodness for MyRoute-App.

It appears you can’t transfer a multi stop route from the app to the navigation device (in this case Go100, even thought the app says “sync stops” It only transfers the direct route to destination and misses out the multi stops. Tomtom support have confirmed this. This is very limiting when planning a multi stop trip.

Just as other users have reported, connecting a Rider 550 to an iPhone is impossible. The app just constantly says ‘connection problem’ even though the devices are paired. So to get updates of traffic and avoid road closures, the Tomtom is useless. I have had to set up an iPhone holder and use Google maps as an alternative if routes are closed. I seem to recall a Garmin I had allowed you to tap ‘diversion’ if roads were blocked and it would find alternatives - another thing this TomTom doesn’t do. Very disappointed with this lack of functionality on an otherwise excellent piece of kit.

The sequence of setting up you have to do takes a bit of experimenting -you have to factory reset your tomtom then activate the my drive app and finally get everything going. If you add a headset this also works with tomtom but then knocks out the messages or incoming call being displayed. I would ask Tomtom to try to make this more fail safe so you don’t have to have two bluetooth connections in the iphone -please note once you switch off the tomtom you might have to sync apps again (a toggle button in one of the bluetooth connections on the iphone) for it to work again-certainly if the wee telephone appears on the screen you are able to press this and it will always give you a siri prompt to voice dial your loved ones. Still some work to perfect and then might be a really useful app

Every time I try to add a place onto my places even though I have selected where the location is it keeps moving and adding in about 50 metres down the road. This app needs sorting out but just like the lack of support on Tom Tom website this will never happen. Tom Tom you used to be good. But after my unit gives up the ghost I’m moving onto another better system! You only gave yourselves to blame!

This was a great tool to use alongside Tomtom Go Expert but now it freezes and shuts down not sure why got the latest updates please TomTom look into this issue