Towne Resident App

It’s very user-friendly

Despite being a hardly usable app with a horrible UI design, this app is only for apartment tenants. I was hoping to pay my HOA dues, view announcements, contact for help, etc. but there are zero capabilities of this sort for homes.

Every time I try to log in to pay rent it takes over 30 minutes to log in.

I have issues trying to make rent payment in this APP every single month. It takes me multiple tries to login and or move between screens. Giving you my money shouldn’t be this difficult. Your App is wasting my time!! FIX IT!!

This app is not user friendly. I have to try to sign in multiple times before I can actually pay rent. The first time I put a payment in my account it put a debit card as a credit card which has much higher fees. My property management knows nothing about how when it why it works. I’m not a boomer but this app makes me feel like one.

When signing on to the app….. well that’s as far as I get. The sign on page. I put in my info and hit submit and it just spins and spins. Never signs me in. At first it took forever to finally connect and sign in. After 2 months it just spins. It’s not my connection either, because I’ve tried Wi-Fi/no Wi-Fi and it’s the same.

Only accepts 1 bank. Annoying to navigate. Frustrating user interface. Almost not worth the trouble.

Thanks for repairs air conditioner. It’s okay Thanks and appreciate

It’s so convenient too have the ability to pay rent, place work orders in one easy to access location.

Overall, I’ve enjoyed using this app as you can view payment history make maintenance requests and make payments for rent. One feature that I would like is being able to connect with the office easier whether an instant chat or something like that.