Trail: A Hillwalking Companion

I subscribed to Trail magazine and now that my subscription expired I no longer have access to the issues that were mine as part of the subscription. If I had known at the outset that the issues were only on loan to me, I would not have paid for a subscription at all

I got the digital subscription. I can not access any of the bonus magazines. I messaged Trail Magazine but had no response. You are better of buying the paper copy and get all the freebie’s.

The download of issues is rarely consistent and even when it works it is very slow. There is also no way to export the issues to PDF. Don’t think I shall be renewing my subscription.

We have full subscription but From the get go we have gone in circles trying to log in but nothing works. After several emails ( the ones where you get the impression they have not actually read your email) we briefly gained access to the app but have now lost it. Cue more confusing journeys being redirected to Mag website , do they want username ? order number ? email?? Who cares - we have given up . More trouble than it is worth. Obviously will not be renewing subscription

I absolutely do not like the digital view or the Home view. BUT… Go to Archive and you can select the Magazine view. Phew!!! It is like having the printed version on your iPad. I just love the layout and style of the printed copy.

I downloaded this app to receive a free magazine as an apology for late arrivals if my magazine. It doesn’t recognise my online account details or let me register. I’ve sent screenshots of the issue as requested but all I’ve got is told to reinstall and try again. Same problem and told to try again. Not worth the hassle just for a free online magazine

It’s a poor app generally but overlooking the dated and average at best looking user interface and front end, the worst part of this app is that is not actually a digital magazine reader at all. It literally just open the PDF of the print version of the magazine? It’s utterly terrible to read on a phone/tablet. To read it you need to scroll around and zoom right in as the text is both tiny and fixed. It’s woeful, not a mobile or digital optimised experience at all. Quite literally the PDF print file on a two page spread. I wouldn’t touch the digital subscription unless this is app is completely redesigned and the magazine is an actual digital product made for and useable on digital devices and not just a token effort print file exported PDF.

So excellent appeasy to use and beats having to walk to the newsagent

Basically a scanned version of the magazine, hardly pushing the boundaries here. Ads popping up despite the fact you’ve paid for the magazine. Downloaded it based on a quick scan of the app rating but positive reviews are because people like the magazine content rather than rating the app itself. Save the bother, stick to the paper copy.

The app itself is great and easy to use. However be aware it doesn’t talk to your magazine subscription. So Bauer media took £31 direct debit from my account for my annual digital subscription on 22nd June. At 9th August they had still not updated my details in the app to show I’d paid, so I could not read the magazines I had paid for. They did sort it out but lots of hassle I didn’t need. What’s the point in selling a digital subscription that requires an app if the app doesn’t know you’ve paid for it. Really poor service.