There’s no back up
My laptop shut down on me, I couldn’t get the charger to work, so I had to use my iPad. I was unable to log into my Transparent account, I was being prompted to take another annual Premium subscription, when my current annual premium subscription is not used up. Even when I contacted Transparent, I got no help, I was told I should have saved my entries on cloud. I don’t remember reading anything like that when I subscribed for the App. They really need to let people know that you can lose all the information you have and that you can’t log back into your account. I’m very disappointed, I’ve lost very important information I need and can’t ever access again. Not nice.
