TripActions Liquid

This is at best a version 0.3 So many things don’t work, but fundamentally, no understanding of what an employee and a company need to do expense reporting. So far behind Expensify… One day perhaps.

Adding a receipt from email does not work Just too painful to do that on the phone. The web app is even less functional!

Severe issues with performance. App freezes up on mobile and web. Never know if my expenses go through. False positives/false negatives everywhere in the application. Takes multiple attempts to submit every expense. So painful. Disrespectful really; we pay for this!

The form clears after tapping on “Done”, very frustrating. Waste of time

It is so incredibly easy and efficient to use. Better than providing expense reports on a spreadsheet.

I love the seamless way TripActions Liquid is supposed to work with work travel expenses. If everything worked the way it should, it makes filing expenses extremely easy. However, for my past few trips, the PDF upload function will not work. I can browse to the PDF in OneDrive on my phone, but when I select the file nothing happens and the file does not upload. I’ve tried logging out and back in and uninstalling/reinstalling the app with no success. I would appreciate some support in how to fix this.

The expense upload process on the iPhone mobile app needs significant work. 1. It takes 15 seconds to be able to select a photo. 2. When changing the merchant or type of expense, it is impossible to submit the expense without saving it as a draft and then submitting it after. 3. If importing a charge from a credit card AND uploading a receipt, if they don’t match, it makes it impossible to submit the expense because it throws an error “Sorry you cannot change the transaction date” yet it is impossible to change it back.

Simply can’t access the app and it’s happening to others apparently. It’s a shame when this involves actual money out of my pocket and I have no alternative. Can’t expense mileage unless it’s on TA Liquid. This is insane.

You can’t activate your card on anything but the app. The app doesn’t work however with my company’s Okta apparently. Support is useless in troubleshooting and can’t provide answers. I’ve never missed using Concur more than after my experience with this.

My company login has stopped working recently. And the worst part is that there isn’t a support option on the app to ask for help. Had a good run with the app for a year, now having issues