Truepic Vision

good

The inspection took under a minute and was very user friendly.

The Service Terms state that you give the royalty free worldwide rights to any images you upload to Trupic and any sub-licensee. So if the property inspection service hired by my insurance company asks me to take exterior and interior pictures of my home, google/apple/meta can pay to integrate these images into their maps forever. Not an acceptable business practice. Quote: including such Customer’s affiliates, employees and contractors (collectively, the “Licensed Parties”) a royalty-free, fully paid, non-exclusive, unrestricted, worldwide, sub-licensable, transferable license to use, transmit, process, display (but not publicly display without your consent), create derivative works from, adapt, modify, make copies thereof and retain (collectively, “Use”) such User Data for Truepic’s business purposes (including without limitation, for purposes of providing services to or for Truepic’s Customer Using your User Data, and developing, improving, testing, operating, promoting and marketing Truepic’s current and future products and services).

Actually no, it’s a company called EXL Holdings. The are an AI analytics company and you’d be foolish to allow them to use this app to collect massive amounts of your personal data to feed into their AI engine for the purpose of making decisions about you. There are no terms to limit what they can do with your data once they are in possession of the data. If you voluntarily give them this data, you’re screwed.

Click a link, it goes to the browser. The browser says it’ll open in the app, but it only ever takes you to the App Store. It’s impossible to just paste the link into the app itself because I guess that’s too hard? Hot garbage. Fix this app that does NOTHING or stop exclusively partnering with other sites.

When I try to open the app I keep on getting this message and it takes me in circles back and forth “Please update to the latest vision camera app to proceed” anyone know how this works? I’m going in circles here.

Required to use this for Jewelers Mutual. Enable all permissions but yet it keeps telling me my camera is disabled. I have even gone out of the app and checked it through settings and everything is enable. Have deleted and reinstalled. Have even tried it on another iPhone and iPad.

Read all the terms and privacy policy. This is fine for a fender bender to send photos. Using it for a home inspection opens up the possibility that someone has a full picture of your home to includes safes, brands and maybe the location of the safe in the home if you take the photo wrong? Whose side is my insurance company on here?

I used this app to apply for a service that did not work out. Now I am requesting to have all of my photos deleted and my account closed only I keep reaching out to customer service through the app email, and getting no response. How do I get a live person??????? it’s unethical to ignore your customers and their requests.

Absolutely atrocious application. Doesn’t support hardware click (volume up button on iPhones). Doesn’t support wide or zoom lenses on iPhone 14 Pro Max. Im supposed to get a picture of the entire side of my house in one shot? Sure, if I trespass on my neighbor’s property. Wants me to to take a picture of the heating system in the attic and the electrical panel with the panel open. Sure, why not ask for a picture of the roof and solar panels taken while skydiving too! Ridiculous, broken app that deliberately breaks the user internet and ignores high quality lenses on modern smartphone cameras. The terms and conditions are pretty atrocious too. Just have a property survey professional come out. They’re welcome to climb into the attic, under the house, on the roof, etc. (assuming they’re sufficiently insured).