Uber Eats Manager

I've been open for two weeks and I've only had three orders and Uber hasn't helped me promote my restaurant and I've got a lot of deals that people don't see Uber is cheating merchants

Uber has added a few that they don’t mention they give it a different name so that they don’t have to explain it and then want to claim that the charge has always been there new flash it hasn’t I’ve work with them for almost the same amount of time time that they have started so I’m well aware that the fee is a new add on from you to make more money when you already take about 30% of the gains!

This app has to be changed for manager base. There is nothing inside we can see details I dont need to go all the time to website and check everything one by one, if its too much for you to make details, insights, stats in app etc. why do you keep this app live??? Who did this app , your trainee something?

Every order that comes in, I get 4 different notifications about it, making it seem like it’s four different orders.

I hate this app- I have 2 small restaurants, and I can’t do anything g on this app- I have to call in every change- not sure if it works better on an android Grub hubs app works perfectly

Their delivery guy Gregory didn’t deliver to my address! He delivered to someone else!!! I ordered on Logan’s Restaurant website and now I’m given the run around about my order!!! This Uber Eats is hard to get in touch with!!!! Never again!!! Don’t waste your money or time!!! 🤬I would not even give you one star!!

I hate this app so much because it never shows the order full screen so I can’t read the order. I have to delete it and redownload it every time just to be able to see what’s on my screen. I have to do that for every order because it will only fix it one time. I always check to see if you guys have “improved that bug”, but you haven’t and I’ve been using this app for six months now.

It’s unbelievable that they made me wait for 2 months telling me during all that time “call us again”, “you have to wait one more week”, “you have to fill up the form again” And today I called again and the answer was that basically they don’t want to add my stores like “mine” in Uber because it is not necessary, the have “a lot of stores like this” I am a florist, my flower shop is very different than the other and it’s very offensive and disappointing that they select just the people that they want or “need” instead of giving everyone the opportunity to their business, they didn’t even ask or know what I can offer. They told me that I have to call again if i wanna do business with them and of course I will not do that, i already opened several accounts in other platforms without any issues or crazy waiting periods like I had with Uber eats. I HATE WRITING BAD REVIEWS BUT THIS NEEDS TO CHANGE FOR EQUAL OPPORTUNITIES FOR EVERYONE.

Our restaurant started the account with Uber eat 3 months ago and since then we never received any payment, every time I call customer service it’s someone from overseas that can’t do anything except saying they will generate a case number and that someone will contact us which never happened, I also emailed them with no response, I called them over 12 times and nothing happened.

I am unable to make menu changes from the app. Also no details about orders can be viewed either.